254 OpenGov Testimonials

“The one thing we realized is that though we have business applications across the enterprise, we didn’t have one to handle something as complex as CARES Act funding. We wanted to be proactive, and we wanted an application that was flexible and served our needs and the needs of our local municipalities.”

“My bosses and everybody, we can all share the same information. We’re all able to understand what transpired, at what time, with each project, and it’s very productive.”

"OpenGov provides a quicker way to get what you want because it’s easier for managers to drill down to get much more detail than the ERP system. With OpenGov, I can find anything I need very quickly."

“With OpenGov, Palm Desert found a procurement solution that was intuitive and helped us automate the solicitation development. Also, to our staff’s relief we are moving away from lengthy, in-person supplier scoring sessions toward a more streamlined, transparent, and collaborative process."

“As Palm Desert continues to grow and evolve, so do the needs of our community. Our local supplier network helps us meet those needs, so it makes a lot of sense to make it easier for these businesses to submit bids to supply goods and services to the City."

“We needed a system that could be implemented quickly and easily. All of the other systems we reviewed had at minimum a two-year timeline. We were able to go live with Permitting & Licensing in six months.”

“Switching to Open Gov’s online permitting has really improved the permitting experience for our customers as well as our staff. Our customers now have real-time information on where their submitted permit application is in our system and allows them to receive nearly instant notifications if more information is needed or when their permit has been issued.”

“Don’t be afraid of making the change. Don’t be afraid to try new things. Don’t be afraid of technology, and don’t be afraid of how people will react. You can’t let anything hold you back.”

“We were given the direction from our leadership that this needed to happen sooner rather than later.”

“[OpenGov Procurement] is night and day above the rest of its competitors.”

“When systems are too complex and hard to use, people avoid them and revert back to paper. So, you might as well not have them at all.”

“We jumped from a word processing operation to a collaborative tool. It really moved us forward.”

“With OpenGov Procurement, we worked with our senior services manager and staff person in real time, making changes, getting live updates and discussing (the RFP). We were able to turn it around by the end of business that day, and within 17 days we had our first shipment delivered on the deadline."

“I’ve been doing this for 25 years, and I have never worked with a company like OpenGov. It has made a world of difference in how we do our daily work. It’s changed my professional life.”

"It was the fastest we had ever gotten the budget submission done."