Overall, the simplicity of OnBoard is it's strongest feature. With minimal training, our admins were able to quickly begin creating meetings and board packs. Simply put, OnBoard is a highly effective system that does exactly what we need it to do, without a mass of unnecessary features. It's also worth commenting on the strength of Passageways customer support. Our account manager worked very closely with us through every step of the implementation process, helping us with the initial setup of the system as well as training for our admins. Passageways also setup a number of training sessions for our Trustees, ensuring they were completely comfortable using the platform before go-live, which has lead to a high level of user adoption.
"The first meeting we had, the experience was not of that of a technology, the experience was a board meeting. Directors didn’t even realize that we didn’t have to put any effort into learning OnBoard, even administrators put very little effort into learning. We were just like Holy Cow, everybody’s already got their meeting set up. It just started happening."
"All documents are in one spot and no one has to remember who emailed what or where any document has been placed. They can quickly reference the one location easily. I can't imagine ever going back to using paper, and how much time it took to do that."
“As key decision-makers at a community bank, it is vital for the Board of Directors to have easy and immediate access to information vital to the success of the bank. This is why ICBA is pleased to bring Passageways’ OnBoard to member banks. Digital board books provide all the necessary information in a format that is easy to update, annotate and search.”
“The central pain point that is relieved for me is time. It used to take me hours to convert everything to a PDF. If you found one small error you are basically had to start from scratch a new board book. Because with OnBoard you’re putting the board book together section by section, it's made the process so much easier. It used to take me all day to do the board packet, and now I can do it in an hour."
"Time has definitely been saved since we can make changes quicker and easier to Board packets. Disaster recovery has also been improved dramatically since now 20 managers and officials have immediate access to all year’s Board packets and policies. Overall the experience has been very good and I have already started recommending OnBoard to my fellow CEOs."
"Passageways has been really good about listening to their users, their product is user friendly and continues to expand its functionality. Now everyone calls up their board packet on their device and follows along. It’s just a seamless process. It has made collaboration very easy."
"I’m excited that we have the opportunity to use this technology to deliver our meeting materials. It saves us time, money, and trees! Our attendees can create electronic notes on the presentations using their iPads, and materials can be uploaded as updates occur, which ensures our attendees have the most recent materials in front of them."
“It’s easy if you have to switch out board materials at the last minute, or find something that needs to be updated. It made our entire board experience easier. OnBoard is something everybody should be using."
"Board members and executives can now all review loans or other topics of discussion before the meeting begins and even vote remotely if they are not able to make it to the meeting. This ability to efficiently disseminate information and receive feedback makes our entire bank more effective."
“We were dealing with a group of board members who were highly engaged and highly committed outside of Alliant, executives at their own companies, and we needed to get them information in real-time, quickly, that they could use anywhere, just not during our meetings, but before and after our meetings."
"Overall our team is always looking for a better way to communicate, a more efficient way to do their job, asking themselves: “How can I save time on this process?” With the tools that have been given to us with Passageways, we now have a lot of different avenues to be able to provide those things for our staff."
“The value of OnBoard far exceeded our expectations. The annotation features on top of electronic presentations extends our research and development far beyond the walls of our meetings as attendees share our findings with their team.”
"The importance of two-factor authentication and the significance of security in a board portal became a priority as we continue to advance our maturity levels in all domains. It became a top priority to find a product that offered expanded security.”
"I loaded actual board books into OnBoard, and it was by far the easiest to use. It required the least number of steps, the least number of clicks, so that was huge for me. I thought from a user standpoint it was very easy to use. I thought it would be really easy for the board to grasp.”