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NovelVox

Read 2 NovelVox reviews and testimonials from customers, explore 12 case studies and customer success stories, and watch 1 customer videos to see why companies chose NovelVox as their Contact Center Software

NovelVox is a leader and pioneer in providing industry-specific contact center agent desktop and wallboard. They are accredited by Cisco as a Preferred Solution Provider. NovelVox has a worldwide customer base and has offices at five countries across the globe - India, USA, UK, UAE, and KSA.

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  • 2 Testimonials View
  • 12 Case Studies View
  • 1 Customer Videos View
Customer Rating Review Score based on 819 reference ratings
4.8/5.0 (819)

2Testimonials

  • "A single agent can now handle multiple unique members across separate platforms on one screen, increasing agent efficiency."

    Credit Union Customer Service Agent

  • "I research and found NovelVox to be the one support with the condo with the different applications from ServiceNow to Salesforce to Excel, so with the different applications with one …

    Audrey Hill Government/County Contact Center
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12 Case Studies

  • Leading Bank in Saudi Arabia streamlines workflows and cuts days-long query resolution …

  • Members 1st Credit Union cuts AHT by 30% with NovelVox

  • Leading Not-for-profit Healthcare Institute eliminates manual lookups with NovelVox and gives agents …

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1 Customer Videos

  • Government/County Contact Center - Customer Success Story
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    Audrey Hill Government/County Contact Center
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Additional NovelVox Information & Resources

Read NovelVox Reviews, Testimonials & Customer References from 2 real NovelVox customers.

Browse NovelVox Case Studies, Customer Success Stories, & Customer References from 12 businesses that use NovelVox.

Watch NovelVox Customer Videos to learn why 1 businesses chose NovelVox.

FeaturedCustomers has 2,123,313+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.