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"We chose Nicereply because they understood the value of gaining insights early and often during and after the support process. We also wanted a tool that was flexible and could easily integrate into our Zendesk environment."
“Nicereply makes it so easy for us to keep a finger on the pulse of our customer base, and allows us to be proactive with our customers without taking up too much of their time. Since implementing Nicereply, we now know when we haven’t provided the best possible support experience …
Delighted is a customer experience management solution that helps businesses connect with their customers - to learn, improve, and delight. Delighted is the fastest and easiest way to gather customer feedback and put it into the hands of those who …
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