Back to Profile

507 NICE Systems Case Studies

Industry
Company Size
15 per page
  • 15
Reset

  • Syntech partnered with NiCE to implement CXone Mpower

    Russell Allen Customer Service Manager

  • IAG Loyalty (Avios) agents happier after move to Cloud

    Terry Harrison Resource & Planning Manager

  • SumTotal Improves Customer Experience by Developing Mobile Support App with CXone APIs

    Balaji Balaraman Senior Director of Customer Support

  • CRC gets rapid results with compliance-first, always scalable SmartReach

    Doffie Howard VP of Technology

  • Markerstudy Distribution improves CX and vulnerable customer care with NiCE Enlighten AI

    David Harrison Associate Director, Customer Insights and Operations

  • Superior Plus steadies services with NiCE CXone Mpower

    Alex Wozniak Director of Customer Advocacy and Retention

  • How Hyatt transformed its knowledge experience with NiCE

    Elisha Wright Global Director of Learning Design and Delivery

  • Newcastle Strategic Solutions designs a more flexible, smart contact center with CXone Mpower with NiCE IEX WFM

    Paul Air Customer Operations Manager

  • Whakarongorau Aotearoa Simplifies Access to Care for New Zealanders with NiCE CXone Mpower

    Nimai Stansfield Architecture Lead

  • FNBO reinvents contact center staffing with the NICE WFM Suite

    Lauren Young Workforce Management Analyst

  • LLM-driven AI Agents as brand ambassadors

    Christian Hohmann Head of New Technologies (Al) & IT-Management

  • Toyota’s drive for innovation is limitless with AI Agents

    Peter-Pascal Meik Manager Innovation & Projects

  • Essent is deeply committed to innovation, customer satisfaction, and accelerating the energy transition

    Nina Kiemeneij Product Owner Conversational AI

  • How Entel Connect Center grows with its customers using CXone Mpower

    Rene Martinez Cisterna Technology & Project Manager

  • How Garanti BBVA helps more customers get back on track with NiCE

    Halil Ibrahim Voice & System Development Supervisor
FeaturedCustomers has 1,910,366+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.