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463 NICE Systems Case Studies

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  • IAG Loyalty (Avios) agents happier after move to Cloud

    Terry HarrisonResource & Planning Manager

  • ScS Successfully Overhauls Contact Center Operations with CXone

    Dan BennettDirector of Customer Experience

  • LPL Financial Builds Long-Term Customer Relationships with CXone

    Wayne BoganVice President of Service, Trading & Operations

  • How LiveVox SmartReach Empowered a Leading Global BPO

  • Telecom Leader Automates Agent Notetaking With Enlighten AutoSummary

  • Great Southern Bank Transforms Customer Service and Reduces Operational Costs with CXone Mpower

    Annie BrettHead of Customer Contact Centre

  • Higher Response Rates, Deeper Insights Help PSEG Identify Training Opportunities and Improve CX

    Cesar ArriagaProcess Lead - Call Quality Assurance
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