463 NICE Systems Case Studies

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  • IAG Loyalty (Avios) agents happier after move to Cloud

  • CXone Enables Coast Capital National Expansion During COVID-19

  • Manufacturer’s Utilization of VRS Engagement to Leverage RPA in Human Resources is Leading to Company-wide Improvements

  • Productivity and Reduced Costs at South Africa's Leading Health Plan Administrator

  • Vera Bradley Strengthens Customer and Employee Ties with NICE CXone

  • HireRight Reduces Handle Time by 30 Seconds in Just Two Months with CXone

  • Banco BMG listens for warnings with Nexidia Analytics

  • County of San Diego Perks Up Callers and Employees Alike with NICE CXone and Gamification

  • Lands’ End refreshes operations with longawaited contact center modernization

  • EXTREMETIX - Customer Case Study

  • EPB Puts Chattanooga and Customer Service on the Map

  • CXone Lets OES Achieve Consistent Uptime and Deliver Business Insights

  • Absa Improve Operational Efficiency with Deep Insight to Agent Productivity

  • Growing Workforce Management and Increasing Operational Rigour

  • CXone Transforms Contact Center Operations for Horizon Power Resulting in Exceptional Experiences