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463 NICE Systems Case Studies

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  • IAG Loyalty (Avios) agents happier after move to Cloud

    Terry HarrisonResource & Planning Manager

  • Leading Insurance Group Increases Agility, Capability, and Savings with Cloud-Based WFM

    Jon JohnsonDirector of Workforce Management

  • Proofpoint revolutionizes customer support with CXone Expert

    David SzokeSenior Technical Support Manager

  • Taking a proactive approach to compliance management

  • Enhancing operational efficiency and regulatory compliance by automating processes

  • Proactively enhancing compliance through automation

  • Iqor Charts Global Growth With Nice

    PJ SinghSenior Vice President Innovation & Optimization

  • A Leading Bank Adopts a Holistic Approach to CX Insights

    Jason BettiniCustomer Analytics Leader

  • Improving Access To Health Care With Superior Workforce Management

    Antonio Jefferson Ribeiro SoaresCustomer Service Director

  • Wodonga TAFE Improves Contact Centre Flexibility and Scalability with Omnichannel Solution

    Leanne GibsonTeam Leader Customer Experience

  • Young Energy Improves Customer Experience From Start to Finish with NICE CXone

    Brandon YoungYoung Energy

  • Creating a Solid Foundation for Digital Transformation

  • Healthcare Call Recording with Guidance for Legal & Financial Compliance

  • Improving WFM performance with a cloud-first strategy

    Marlon LoyolaSenior Analyst

  • Pfizer Smooths Transition to Long-Term Hybrid Model with NICE CXone

    Lou CastagnaOperations Support Coordinator
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