490 NICE Systems Case Studies

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  • Syntech partnered with NiCE to implement CXone Mpower

  • IAG Loyalty (Avios) agents happier after move to Cloud

  • Telecom Leader Automates Agent Notetaking With Enlighten AutoSummary

  • Credit First National Association Improves SLAs 45% with CXone

  • Icatu Seguros Makes the Move to the Cloud with CXone

  • Nine Boosts Employee Engagement and Reduces Attrition 55% with CXone

  • Siemens Digital Industries Software Boosts Pipeline Opportunities 500% with CXone

  • Signify Improves Same-Day Resolution With Cxone

  • Kapitus Transitions to CXone and Work-from-home Environment in Just Four Business Days

  • Dominion National Boosts SLA and Agent Performance with CXone

  • Customer Direct Boosts Customer Experience and Agent Retention with NICE CXone

  • Auckland Council Takes Customer and Agent Experience to the Next Level with CXone

  • Queensland-Based Ergon Energy Boosts Customer Service with CXone

  • Digital Room Unifies its Contact Center and Gains Efficiencies with CXone While Growing 25 Percent

  • Telecom Network drives enhanced customer experience with attended automation