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463 NICE Systems Case Studies

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  • IAG Loyalty (Avios) agents happier after move to Cloud

    Terry HarrisonResource & Planning Manager

  • Nordia - Customer Case Study

    Patricia McNamaraWFM Project Manager

  • American Airlines - Customer Case Study

    Paul StumboManaging Director

  • Swedish Rail Inspires Advisors to Deliver Outstanding Performance with CXone

    Erik ErlandssonHead of Support and Development

  • Fossil Group Unifies 17 Contact Centers Worldwide on CXone

    Kim CarrilloOperations Manager

  • Envera Health Enhances the Patient Experience with CXone

    Patrick HoarWorkforce and Analytics Manager

  • Gant Travel Reaps Huge Efficiencies by Optimizing CXone

    Jim ConnerGant Travel Management

  • NICE CXone-Sitel Partnership Yields New Fully Managed CX Solution

    Chip HeinemanVice President -Global IT Solutions

  • Basic Research Improves CRM, Customer Experience with NICE inContact

    Scott SnellIT Development Manager

  • NICE inContact Contributes to Fast Growth of Millennial Specialty Insurance

    Tobie SeymourHead of Operations

  • DentalPlans.com Realizes Gains in Efficiency, Savings & Satisfaction with NICE CXone

    Gherman DuckworthSenior Operations Manager

  • Bridgevine Increases Efficiencies and Motivates Agents with CXone

    Jonathan FowlerSenior Technology Manager

  • TruGreen Grows a Vibrant Contact Center with NICE CXone

    Chris SchollSenior Voice Engineer & Enterprise Architect

  • Utilities Company Integrates CXone and Google Analytics for Digital Customer Acquisition

  • NeoNova Delivers Superior Customer Experience with NICE CXone

    Jeff KennonDirector of Customer Experience
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