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463 NICE Systems Case Studies

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  • IAG Loyalty (Avios) agents happier after move to Cloud

    Terry HarrisonResource & Planning Manager

  • GoDaddy - Customer Case Study

    Blair RehillSenior Manager, Customer Care Center Business Process

  • PSEG Long Island - Customer Case Study

    Ria CanagonCall Center Operations Manager

  • Hoveround Realizes Massive Efficiency Improvements and Cost Reductions with NICE inContact

    Jan van DalenDirector of Information Technology

  • MoneyGram Unifies 13 International Contact Centers with NICE CXone

    Doug KleesHead of Customer Care

  • AllClear ID Uses NICE inContact to Seamlessly Route Calls to Multiple Call Centers

    Erin Lewis-FreemanWorkforce Capacity and Delivery Partner Manager

  • Oscar Health Takes the Pain Out of Scheduling and Forecasting with CXone Workforce Management Enterprise

    Bianca BrooksWorkforce Manager

  • Engaging Solutions ‘Dreams Big’ with NICE CXone

    Christina SparksCall Center Director

  • Athens Services Manages Growth and Productivity with NICE CXone

    Dora CastroCity Liaison/Admin

  • ECSI Realizes Exceptional Gains with NICE CXone Chat

    Mike BowmanSenior Contact Center Manager

  • City Furniture Gets Deep Visibility into Performance with NICE CXone

    Megan DavisContact Center Manager

  • Appriss Delivers on its Mission to ‘Do a Lot of Good’ with NICE CXone

    Luke WilsonWorkforce Manager

  • Global lndustrial Boosts Customer Satisfaction and Employee Experience with NICE CXone

    Manoj ShettyCIO for Systemax

  • Omega World Travel Uses Innovation and CXone to Deliver Outstanding Service

    Nadim HajjeVP of Information Technology and Data Analytics

  • BAYADA Streamlines Contact Center Workflows with CXone While Undergoing Tremendous Growth

    Martin JonesDirector of Contact Center Operations
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