463 NICE Systems Case Studies

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  • IAG Loyalty (Avios) agents happier after move to Cloud

  • County’s Most Vulnerable Citizens Gain Improved Advocacy Powered by NICE Solutions

  • LanguageLine Solutions Switches from Avaya to Flexible, Scalable NICE CXone Solution

  • Largest U.S. Sheriff’s Office Cuts Audio Reproduction Turnaround Time by over 50%, Bolsters QA to Improve Service

  • Streamlining 9-1-1 Incident Reconstruction and Sharing of Records

  • Comprehensive Incident Management with Redundant Recording of 9-1-1 Communications

  • Merseyside Police is leading the digital policing revolution with NICE Investigate

  • SRFECC Boosts Emergency Response and Cross-Agency Collaboration with NICE Inform

  • A Texas City Gets Customized Value with NICE Value Realization Services

  • Hearing the Voice of the Customer, the Employee, and the Market

  • Deeper Understanding of NICE Solutions Leads to Improved Employee Engagement & CSAT

  • PSEG Long Island - Customer Case Study

  • Professional Services Firm Increases Response Rates by 110% Among Other Dramatic Improvements

  • NICE Satmetrix Amplifies the Voice of the Customer for Miracle-Ear

  • Automation Benefits Employees, Customers, and the Bottom Line