IAG Loyalty (Avios) agents happier after move to Cloud
County’s Most Vulnerable Citizens Gain Improved Advocacy Powered by NICE Solutions
LanguageLine Solutions Switches from Avaya to Flexible, Scalable NICE CXone Solution
Largest U.S. Sheriff’s Office Cuts Audio Reproduction Turnaround Time by over 50%, Bolsters QA to Improve Service
Streamlining 9-1-1 Incident Reconstruction and Sharing of Records
Comprehensive Incident Management with Redundant Recording of 9-1-1 Communications
Merseyside Police is leading the digital policing revolution with NICE Investigate
SRFECC Boosts Emergency Response and Cross-Agency Collaboration with NICE Inform
A Texas City Gets Customized Value with NICE Value Realization Services
Hearing the Voice of the Customer, the Employee, and the Market
Deeper Understanding of NICE Solutions Leads to Improved Employee Engagement & CSAT
PSEG Long Island - Customer Case Study
Professional Services Firm Increases Response Rates by 110% Among Other Dramatic Improvements
NICE Satmetrix Amplifies the Voice of the Customer for Miracle-Ear
Automation Benefits Employees, Customers, and the Bottom Line