Next4biz is a cloud based digital marketing, customer service and business process management solution, that helps enterprises through their digital transformations. Their products are at the forefront of exciting new developments in the market. Their mission to change the way companies manage their customer relations and processes is, where the most significant areas of growth are in the industry. Based on their financials in the past several years, their company has been selected as one of the fastest-growing technology companies in Turkey and the EMEA region.
“We are thrilled to have achieved yet another first in the industry on our 30th anniversary. The focus of Kuveyt Türk’s innovative approach and technology investments is to boost our employee and customer satisfaction. From our physical branches to our digital efforts, we are organizing all our services to serve this end. With our AI-powered Customer Complaint Management system, we can now classify the questions and requests from our customers with artificial intelligence. This enables us to respond to our customers much faster. Although we only recently commissioned this AI-powered system, we are already seeing its benefits as our customers’ problems are resolved much faster.”
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