392 New Relic Testimonials

“We can’t always say definitively ‘this performance increase caused this influx in flirts,’. At the same time, We’ve seen cases where we launched a feature based purely on performance optimizations and interactions jump up a bit. We definitely use New Relic to watch those types of things.”

"Any sort of downtime is not acceptable, because our customers are extraordinarily time-pressured—we can’t tolerate an outage at the wrong time. This is why we’ve put much importance on things like rapid diagnosis ability and recovery, and why New Relic is such a vital partner."

"We were like blind people we couldn’t see what was going on when an incident or issue occurred. But once we had New Relic, it gave us a lot of information—we could point to the exact issue that was happening at that very moment."

"We chose New Relic based on the features available, its ease of installation and its quick results. Overall cost was important to us so the fact that New Relic was a SaaS offering was helpful. We really liked its simple intuitive interface and shallow learning curve, and, best of all, we got almost instant value."

"We use New Relic like an X-ray to see into every aspect of our platform and determine what we can improve. It gives us both the big picture and also points us to specific areas where we can achieve the biggest performance improvements."

"New Relic is so ingrained in our process that every trouble shooting exercise we go through involves using the tool. It's part of the Zendesk fabric."

"We worked closely with the Rackspace team to build a modern architecture that would provide the level of performance, scalability, and security we needed. Rackspace also provided us with Fusion-io SSD’s which provides simply superb IO performance. Rackspace has a great reputation. They are known for their high availability, performance, and security. When we tell people that we are running on Rackspace, we consistently get a great response. Our customers know they are in good hands."

"By providing us with clear visibility into what is going on all the time, it has moved us into continuous performance monitoring and management. The information is in front of everyone, all day, every day. It makes prioritizing our work and measuring the impact of our actions visible for the whole team."

“When things go wrong, New Relic helps us pinpoint exactly where the issue is. Instead of asking the user a dozen or more questions about the problem, you only need to ask one question. And it's the right question because we use New Relic.”

“With more and more microservices talking to each other, we’re going to have to be even more diligent about how we measure and track performance. New Relic will help us do that by alerting developers and owners of services to potential issues.”

"Passionate people and powerful tools are key ingredients in making great products. New Relic has been a key part of our technology stack for over three years, because it enables our team to quickly dig down to the root of performance problems."

"New Relic lets me sleep well! Knowing that my apps are monitored all the time and more importantly, knowing that I understand my apps’ performance characteristics allows me to make informed decisions. I know what “normal” is and I have the tools to let me know when there is a problem. New Relic guides me as I dig in and find out why and what to fix."

"With server monitoring and the new mapping feature, it's a 'must have' for running complex web applications. New Relic is a superior product and we, at Applicake, count on it every day to save us time and effort."

"Today our team is more pro-active than ever in addressing these [performance] issues, which lets us spend more time doing what we love: making our product better."

"The deep integration that New Relic provides for Java based applications, in addition to the deep analytics of MySQL, Apache Lucene and Apache Solr, were the critical deciding factors. This support lets us really see what's going on inside our applications and critical third party components, and was unique across all the tools we reviewed."