392 New Relic Testimonials

“We can’t always say definitively ‘this performance increase caused this influx in flirts,’. At the same time, We’ve seen cases where we launched a feature based purely on performance optimizations and interactions jump up a bit. We definitely use New Relic to watch those types of things.”

"Any sort of downtime is not acceptable, because our customers are extraordinarily time-pressured—we can’t tolerate an outage at the wrong time. This is why we’ve put much importance on things like rapid diagnosis ability and recovery, and why New Relic is such a vital partner."

"We were like blind people we couldn’t see what was going on when an incident or issue occurred. But once we had New Relic, it gave us a lot of information—we could point to the exact issue that was happening at that very moment."

"The dashboard is fantastic. It's the key monitoring element that allows us to see if the systems are running normally. New Relic saves us a lot of time. In most instances we can resolve issues in under an hour, start to finish, often even faster."

"With this software, we can pinpoint hotspots across our operating environment in near real time. We're no longer in the business of blindly rolling back production changes. We can approach these issues far more systematically, focusing on real trouble areas instead of wasting precious time looking at systems that are running perfectly fine."

"The ASI has been a great tool for us because it provides a quantifiable, objective context against which we can measure ourselves. We've always believed that performance was important, but we never knew if we were running fast enough. Seeing how our Ruby app stacks up against other applications in our space tells us exactly how much we need to improve. It was just the nudge we needed to dive in and take advantage of all the reporting that New Relic offers."

"In just three clicks I go from top to bottom, from the management view to figuring out the details of my problem. It's amazing – and a huge productivity booster."

"If we had to launch a new business without New Relic, I think the first thing we would do is invent New Relic, because it's become such a critical part of our deployment and monitoring workflow. It makes our process consistently successful and helps us drive product performance. It's essential to our success."

"We recommend that our customers use New Relic and we'll install it for them if they ask us to do so. Once New Relic is installed and the customer is comfortable with it, we almost never hear from them. They find it much easier to diagnose their own problems, eliminating them and resolving problems quickly – thanks to New Relic."

"With New Relic we get everything we need from a single service – alerts, error monitoring, transaction traces, application statistics, etc., and, best of all, we got immediate results and insights that we just had not seen before."

"We would not want to troubleshoot anything on the application layer without New Relic. It kick starts the process. We can quickly see if the issue is on the database side or web services side. That simple piece of information gives you a head start and saves you time."

"Our Operations Department utilizes and leverages New Relic to communicate more effectively with other departments making it a lot faster and easier to troubleshoot, isolate and remedy issues for enhanced productivity. We spend significantly less time on performance issues. On balance we save 10-20% time on problems depending on their complexity."

"New Relic is essential to Zumba's ability to grow our business worldwide. It helps us scale for growth. It provides our CTO and our technical teams the information we need to monitor performance all the time and helps us prioritize our work by pointing out the next performance opportunities. We love the tool."

"As our business becomes even more international with growth in Europe, Russia, and Asia, we work really hard to make sure that all our gamers are getting a great experience and New Relic is invaluable in that pursuit. It's core to our company's success."

"We used to rely on customers to learn if there was an issue. Now I rely on New Relic to 'speak up' when there's a problem. The team can spend more time developing and less time watching our app. After all, that's our goal – to continually evolve our Paper Culture service, keeping it fresh, fun, and compelling."