“Whenever we had any application performance issue, we had to log into the system, look at the logs, and then try to troubleshoot what the timeframe was."

"New Relic gives us a safety net so that when we’re doing the deployments, we can see immediately whether there’s any particular problem with that application. There’s a lot of complexity with some of the systems and how they interact, and the developers don’t necessarily know everything about the wider …

"Any sort of downtime is not acceptable, because our customers are extraordinarily time-pressured—we can’t tolerate an outage at the wrong time. This is why we’ve put much importance on things like rapid diagnosis ability and recovery, and why New Relic is such a vital partner."

"The key to monitoring the app and then rapidly determining the cause of a potential issue is seeing the transaction in context. That's the power of having this tool in place."

"RPM and Heroku are such a great fit because they both enable MyFDB to respond quickly."

“We were looking for something that could help us identify every step of the user's journey through the application. New Relic Browser was the only thing that came close to meeting our needs.”

“Before New Relic, we had great difficulty reproducing the different behaviors, the different patterns of utilization, the user flows. Now, we can do it all.”

"New Relic empowers our developers to experiment and work fast without compromising on the quality of the MLB fan experience."

“[New Relic] is more than a developer tool, at this point it’s an operational tool as well.”

"All of a sudden it was just like the stadium lights went on and we could see the whole field. We could see every single play that was going on. It was just an awesome amount of visibility into how our stacks were performing. That’s the biggest gain that we …

“There’s always a state of change, so measurement becomes even more important, and harder to do well, in an environment that's entirely dynamic. New Relic collects data across the entire ecosystem that allows us to understand how we're doing and how we can make it better.”

"Giving so much control to our developers, we needed a very efficient and effective monitoring solution, that solution was New Relic."

“As soon as I was able to access the New Relic accounts, I started digging around, and it became clear that the platform’s built-in reporting was the culprit for at least some of the application performance issues. Thanks to New Relic, I could see which part of the code was …

“One thing that I liked about New Relic right from the start was that it offered a common ground that enabled all these different teams—DevOps, Operations, Management, and more—to begin speaking the same language.”

"When we look in the rearview mirror, it’s amazing how far we’ve come. All the sites we run and the systems we manage—they all make a difference in people’s lives. And that’s really meaningful for everybody on the team here."