"The New Relic platform has been of great use to us as we migrate applications from an on-premise environment into the cloud because it allows us to see exactly what’s going on and where errors might occur."
"Observability is actually everything for us. Because we put all our effort into getting great content, but none of that actually matters if the product doesn’t work. Without that kind of visibility, we don’t know where the platform pain points are and we can't do big events. New Relic gives us one platform that we can look at and get a complete picture. It’s absolutely crucial."
"Our Operations Department utilizes and leverages New Relic to communicate more effectively with other departments making it a lot faster and easier to troubleshoot, isolate and remedy issues for enhanced productivity. We spend significantly less time on performance issues. On balance we save 10-20% time on problems depending on their complexity."
"By using out-of-the-box solutions like New Relic for application and infrastructure monitoring, we can spend less time figuring out what’s happening with our system and more time actually improving the services we deliver."
"New Relic is the single source of truth describing the customer experience from a technology perspective. The breadth and depth of the data points that we can collect and then model in dashboards with different perspectives for each department is fantastic."
"New Relic has completely changed the way we look at our platform. The technical benefits on the backend have had a huge impact on our customers on the frontend, and across all other elements of their interaction with the site, such as customer service."
"We are constantly in business and technical R&D to ensure the business grows and we provide a great user experience. New Relic is helping us monitor this perpetual evolution."
"New Relic is now pervasive in all our operations, not only monitoring application performance but gaining full visibility into how that application performance is impacting our customers."
“New Relic provides us not just efficiency but also ownership. Because every team can manage much of the infrastructure requirements themselves, they’re constantly thinking about improvements and can ensure that nothing falls through the cracks.”
“New Relic helped us identify the right network for this type of server and create an effective scaling policy using the amount of network bytes transmitted per minute instead."
"We call it optimising innovation and the goal was to do that without impacting the customer experience or inhibiting innovation. We chose New Relic because it gives us insight into everything we need to improve our products and keep our customers satisfied."
"With New Relic, everything is incredibly different to how we were doing it before. We release a lot faster and a lot leaner and a lot smaller today, because of the ability to monitor every single component in one place. We can quickly react to and fix problems. It's been a really positive experience."
"We have a lot of services talking to one another. With New Relic we’re able to see the dependencies, both internal and external. So, for instance, if website performance is suffering because our external search service has slowed, we’re able to jump into New Relic and see the reason for this."
“The technology is important to us because it’s our product—it’s who we are as a company. Tools like New Relic help us make our software best-in-class and then keep it that way.”
“When we deploy to production, we mark the deployment in New Relic so that if something drastically changes, it’s very easy to tell what caused it."