426 New Relic Testimonials

“We want our users to have the best customer experience possible. Using New Relic to detect and fix errors quickly helps us deliver on that goal.”

"We chose New Relic based on the features available, its ease of installation and its quick results. Overall cost was important to us so the fact that New Relic was a SaaS offering was helpful. We really liked its simple intuitive interface and shallow learning curve, and, best of all, we got almost instant value."

"New Relic alerted us to the Amazon outage before Amazon did. We were able to bring up another copy of our database, along with some application instances in AZs that weren't affected, and get back online. In fact, our infrastructure was back up and taking orders faster than portions of Foursquare, Pinterest, or Twitter."

"The only information we had were metrics in AWS that showed things like CPU usage, number of errors, and slow queries. But we couldn’t see what was going on in the application. Was it running slowly because of processing power? Was it because of the database? We didn’t have the information we needed to address performance issues."

“Today we can continuously deploy updates to the site, since the real-time results provided by New Relic allow us to solve problems within seconds of their occurrence.”

“New Relic is our first line of defense when an issue arises. It gives us a bird’s-eye view, directing us to the places where a deeper dive is necessary. The Transaction Traces feature is especially helpful, because it shows us the five slowest transactions at any given moment. We no longer need to break out UNIX-level information or run a custom version of Ruby to trace those issues manually. We can get to the root of the problem right there in the New Relic console.”

“We can provide them with information on areas where there may be bottlenecks, such as web service consumption or external services.”

“We use New Relic Insights when engaging with non-technical stakeholders to help explain how the changes we’re making on the product side are impacting the business. The product is so easy to use, they’re creating their own dashboards, and of course loving the fact they can get answers to their questions in real time.”

“Before we started using New Relic, in many cases it would take me days to diagnose an issue, whereas now that kind of exercise takes me mere minutes."

"And with that many people. You can't just do what you've always done. We decided to make changes to the core processes all at once. If we were willing to build new services, we might as well host them in the cloud."

“Because we monitored our on-premises systems with New Relic before we migrated them to Amazon Web Services, we were able to identify potential issues and fix them during the migration process. After migration, New Relic helped optimize the media company’s use of cloud resources by identifying servers that didn’t have heavy workloads. We were able to scale down several Amazon Elastic Compute Cloud instances to realize significant cost savings.”

"Every day, each team has a short stand-up meeting dedicated to DevOps execution. We also try to demo the product at every sprint and we use New Relic to demonstrate the performance and quality of the software for the product owner and sponsor."

"We have a great history of uptime, and the alerts New Relic provides are crucial to sustaining that tradition."

"By using out-of-the-box solutions like New Relic for application and infrastructure monitoring, we can spend less time figuring out what’s happening with our system and more time actually improving the services we deliver."

"New Relic is the single source of truth describing the customer experience from a technology perspective. The breadth and depth of the data points that we can collect and then model in dashboards with different perspectives for each department is fantastic."