"Our goal is always to be as proactive with our customers as possible, rather than having to react when they call us with issues. We want to be able to see directly if they’re experiencing slow performance and immediately determine what the issue is so we can resolve it before …

“We had existing data so it was very easy. You could preview what the report would look like based on data."

"With this software, we can pinpoint hotspots across our operating environment in near real time. We're no longer in the business of blindly rolling back production changes. We can approach these issues far more systematically, focusing on real trouble areas instead of wasting precious time looking at systems that are …

“The move to DevOps represents a huge culture shift for AB InBev. Our objectives are to winnow down the number of contractors we use, own more of our assets, and maintain our environment better moving forward. The insights provided by New Relic give us confidence in the decisions we’re making …

"Two important aspects of DevOps are end-to-end ownership and visibility. This is where New Relic monitoring really helps, because as a developer, you can see what you deployed and the positive or negative impact of the deployment. That gives you the feedback you need to help you take ownership and …

"The only information we had were metrics in AWS that showed things like CPU usage, number of errors, and slow queries. But we couldn’t see what was going on in the application. Was it running slowly because of processing power? Was it because of the database? We didn’t have the …

“Today we can continuously deploy updates to the site, since the real-time results provided by New Relic allow us to solve problems within seconds of their occurrence.”

“New Relic is our first line of defense when an issue arises. It gives us a bird’s-eye view, directing us to the places where a deeper dive is necessary. The Transaction Traces feature is especially helpful, because it shows us the five slowest transactions at any given moment. We no …

“We can provide them with information on areas where there may be bottlenecks, such as web service consumption or external services.”

“We use New Relic Insights when engaging with non-technical stakeholders to help explain how the changes we’re making on the product side are impacting the business. The product is so easy to use, they’re creating their own dashboards, and of course loving the fact they can get answers to their …

“Before we started using New Relic, in many cases it would take me days to diagnose an issue, whereas now that kind of exercise takes me mere minutes."

"And with that many people. You can't just do what you've always done. We decided to make changes to the core processes all at once. If we were willing to build new services, we might as well host them in the cloud."

“Because we monitored our on-premises systems with New Relic before we migrated them to Amazon Web Services, we were able to identify potential issues and fix them during the migration process. After migration, New Relic helped optimize the media company’s use of cloud resources by identifying servers that didn’t have …

"Every day, each team has a short stand-up meeting dedicated to DevOps execution. We also try to demo the product at every sprint and we use New Relic to demonstrate the performance and quality of the software for the product owner and sponsor."

"We have a great history of uptime, and the alerts New Relic provides are crucial to sustaining that tradition."