426 New Relic Testimonials

“Downtime is a scary word for online companies, but at Miniclip, it’s a word that’s not feared anymore because with New Relic, it almost never happens.”

“As soon as we began using New Relic, all of our performance issues were suddenly very visible. We could then go down the list and mitigate or fix them to improve performance and customer experience.”

"I used to spend every waking hour investigating noise. Now, if a New Relic alert comes in, I see the issue straight away. All the information is already there on the incident page through the server. Now I spend 10 minutes investigating and can figure out the issue faster."

"New Relic dashboards are a welcome addition to our monitoring wall because they’re easier to read, everything is on one page, and they’re just a lot more mature than what is currently being used.”

“When I was introduced to New Relic, I thought, holy cow, you have everything you need in one solution synthetics to simulate user flows and behaviors, a beautiful UI, visualization mechanisms that are far more mature than anything I’d seen, and more.”

“After extensive research, we recommended New Relic to our client because it was clearly the most comprehensive, cloud-centric platform available in the market.”

“Using New Relic, we could pinpoint the root cause of an issue almost instantly. We never had to wonder if the source of an issue was in the application layer or the underlying infrastructure.”

“We had a tremendous amount of data captured from our warehouse management and warehouse control systems and it was all just sitting there, waiting to be used. But building out a data warehouse system to get the insights out of it was so far away in our feature roadmap timeline. So we were really torn on how to move forward.”

“New Relic saves us time by enabling us to quickly drill down into the root cause of a performance issue, whether that’s in the native mobile application, the backend, or a third-party service."

“There are a lot of interdependencies among our various systems. Whenever we encountered a cascading failure, our old monitoring tools usually couldn’t give us enough granularity to see which system fell first. It could take us hours or days, sometimes as long as a week, to discover the problem in the first place — then a few more days to resolve it.”

“All of these features work together to give us an unprecedented level of insight into the health of our various websites. With New Relic, it’s all about isolating the problem so we can understand how to solve it without confusion or delay.”

“In the old model, campaign operatives would produce a spec document and hand it over to a vendor. The problem with that approach is that those operatives specialize in getting out the vote, not in building applications. They didn’t always know what they wanted — or even what was possible.”

“Right after the President gave his convention speech, we were doing about two million dollars an hour. When you’re accustomed to hourly donations in the $10,000 to $20,000 range, that’s an incredible spike. You’re basically going from a thousand people using your app to 500,000 in a matter of minutes.”

“We kept saying that we were building an airplane mid-flight. While my team made Narwhal a reality, the rest of the team was building apps against APIs and platforms that didn’t exist yet. The only way to make it all work was to observe solid fundamentals, making every part of the system fault-tolerant. Without that level of discipline, we would’ve had chaos on our hands.”

“If I’m experiencing issues with a website, my first question is whether it’s just me or if it’s affecting everyone. Now I can go to the status page, look at the New Relic metrics, and get the information I need without contacting support.”