392 New Relic Testimonials

“The outcomes we’ve seen with New Relic have been great. For example, New Relic helped us detect possible issues much faster since we began using it.”

"I used to spend every waking hour investigating noise. Now, if a New Relic alert comes in, I see the issue straight away. All the information is already there on the incident page through the server. Now I spend 10 minutes investigating and can figure out the issue faster."

“We simply installed the gem, dropped in the config file, and it was up and running. Now we get response-time data in real time, with enough detail to see how long each part of the request takes. When there’s a traffic spike, we can quickly find bottlenecks and repair them to keep things running smoothly. We also have the power to be proactive in identifying and fixing pages that might cause issues under a heavy load.”

“The technology is important to us because it’s our product—it’s who we are as a company. Tools like New Relic help us make our software best-in-class and then keep it that way.”

“When we deploy to production, we mark the deployment in New Relic so that if something drastically changes, it’s very easy to tell what caused it."

"New Relic dashboards are a welcome addition to our monitoring wall because they’re easier to read, everything is on one page, and they’re just a lot more mature than what is currently being used.”

“When I was introduced to New Relic, I thought, holy cow, you have everything you need in one solution synthetics to simulate user flows and behaviors, a beautiful UI, visualization mechanisms that are far more mature than anything I’d seen, and more.”

“After extensive research, we recommended New Relic to our client because it was clearly the most comprehensive, cloud-centric platform available in the market.”

“Using New Relic, we could pinpoint the root cause of an issue almost instantly. We never had to wonder if the source of an issue was in the application layer or the underlying infrastructure.”

“We had a tremendous amount of data captured from our warehouse management and warehouse control systems and it was all just sitting there, waiting to be used. But building out a data warehouse system to get the insights out of it was so far away in our feature roadmap timeline. So we were really torn on how to move forward.”

“New Relic saves us time by enabling us to quickly drill down into the root cause of a performance issue, whether that’s in the native mobile application, the backend, or a third-party service."

“There are a lot of interdependencies among our various systems. Whenever we encountered a cascading failure, our old monitoring tools usually couldn’t give us enough granularity to see which system fell first. It could take us hours or days, sometimes as long as a week, to discover the problem in the first place — then a few more days to resolve it.”

“All of these features work together to give us an unprecedented level of insight into the health of our various websites. With New Relic, it’s all about isolating the problem so we can understand how to solve it without confusion or delay.”

“In the old model, campaign operatives would produce a spec document and hand it over to a vendor. The problem with that approach is that those operatives specialize in getting out the vote, not in building applications. They didn’t always know what they wanted — or even what was possible.”

“Right after the President gave his convention speech, we were doing about two million dollars an hour. When you’re accustomed to hourly donations in the $10,000 to $20,000 range, that’s an incredible spike. You’re basically going from a thousand people using your app to 500,000 in a matter of minutes.”