16 mLab Testimonials

"mLab’s fully managed and hosted DBaaS checks all the boxes when it comes to fulfilling our needs at Snaptrip: It’s stable, it’s highly available, and it’s easy to upgrade. Cost-wise, it’s a no brainer to rely on mLab to handle our database activities. That said, what we really value most about mLab’s service is its support. It allows us to operate without DevOps engineers on staff, receive helpful expertise, and deliver booking information to our customers with immediate accuracy – a core feature of our product."

"Our relationship with mLab has consistently delivered a return on investment greater than we would achieve by moving those same duties in-house, and it’s a service that is just as valuable to Yesware today as it was when we were first getting going. mLab gives us the database flexibility, expert advice, and peace of mind to store any type of data we may possibly need, and to serve our expanding customer base with highly performant databases at any scale. Considering the service and support we receive, continuing to work with mLab into the future is an easy decision we’re happy to make."

"We couldn’t have made Wordnik what it is without the help of managed services like mLab. I touch mLab’s site everyday, managing features that the platform’s tools and expert support make possible. We’ve had an occasion when there was a bug in the version of MongoDB we were using, and mLab’s support person was instantly on top of it (and on a Sunday morning). Things happen; we’ve had replication errors, had AWS kill a database instance, etc. But every time mLab has pinged us to say ‘don’t worry, we’re on it.’ mLab absolutely provides us with the comfort and certainty we need."

"mLab has been a perfect partner throughout our bot's development and growth, managing our database so capably that we really don't even have to think about it at all. The support is so responsive and knowledgeable that I always come away feeling confident and comfortable. I've become a very loyal customer because our experience has always been amazing."

"Managing real-time data coming in from tens of thousands of distributed sensors and providing that data to millions of clients in cities worldwide…doing all that certainly invites some special challenges, but it has been a task that mLab has helped us perform adeptly. Beyond offering what we’ve found to be a manageable, affordable, and highly reliable DBaaS platform, mLab’s expert support truly goes the extra mile to give us fast, detailed responses anytime we have a question. mLab is much more than just hosting – it really is a service with people behind it when you need them. mLab’s Telemetry database monitoring tool is the first thing I check in the morning, and it helps me sleep more soundly at night to see that, with mLab, database operations are optimized and under control."

"I don't want to experiment with the database - I just want it to work. I want a technology provider that knows the technology well, and has a strong reputation amongst its customers. mLab checks all those boxes. When we first compared providers, there was a lot of praise online about how mLab had some of the best expertise in MongoDB out there, and that has certainly proven to be the case. The platform is easy to use, and offers the features and expert support to address issues quickly and in the best way."

"From managing our seamless MongoDB migration, to delivering essential tools that simplify database management, to helping us scale without growing pains, mLab has been the ideal infrastructure partner. I especially appreciate how we can spin up a cluster instantaneously – just press a button and it appears a minute later. And mLab’s support has been absolutely reliable. We’ve never been lost after talking with them, and I’m glad to have total trust that they’ll see us through any issue or question we may encounter. We’re looking forward to continuing this relationship and further utilizing mLab’s powerful and reliable cloud service."

"mLab’s support is the greatest I’ve ever seen – anywhere. We tried out both mLab and one of its largest competitors, and raised the same technical question with support staff at each. mLab immediately recognized the problem and had two experts working hard to solve it for us. Meanwhile, the other MongoDB-as-a-Service provider responded by saying it was a database problem and not a hosting problem…but that if we bought an enterprise support subscription they might see if they could actually help us. Other times, even if I only have a strategic question and not an issue, mLab has people who I know by name that will send me a helpful, thoughtful response minutes later. mLab’s support absolutely stands out, because they care about our deployment as much as we do!"

''mLab's service is consistently over and above what you'd expect. As a Database-as-a-Service provider, mLab is everything we were looking for."

"Creating the persistent, open world of CasinoRPG called for a highly capable database, and meant that we needed a provider that was just as capable. As soon as we began working with mLab, we experienced a big improvement in database performance. mLab’s support has also been very responsive. We’re a growing company, and mLab’s hosted solution has given us the full benefits of a powerful piece of infrastructure without requiring us to manage it ourselves. Most of all, mLab makes us comfortable – being able to put our full trust in a provider is a big part of what we look for, and that’s what we have with mLab."

"Thanks to mLab, our MongoDB instance has been the least of our concerns. It works extremely well and we've never had any problems or outages. The most positive thing I can say is that we've been able to build an entire business around MongoDB without ever having to figure out how to host it or scale it. I can worry about other parts of my business (i.e. my customers) and not about my database. It's been amazing - wonderful for our team and our customers."

"Nightscout’s community and users are mostly families and definitely not experienced developers, so we had to make it as easy to use as we could. We have a critical need for simplicity and affordability in the technology we use, and mLab certainly fits this description with its Database-as- a-Service platform. Using mLab, our parents – with no coding skills – are able to quickly implement and effectively operate their own DIY cloud databases. It really is quite a feat, and a tremendous service to the children and individuals whose CGM data is now so much more easily accessible."

"We’ve been with mLab since the very beginning and haven’t looked back. They have continued to deliver an outstanding fully managed Database-as-a-Service platform and we have enjoyed working with their world-class support team."

"With mLab, we've been able to centralize our data while completely relying on the provider for our database administration. This really has transformed our business, delivering huge improvements in efficiency and throughput. mLab has proven time and time again to be a reliable and supportive partner, with a service that has streamlined our operations and now propels our growth into new markets."

"A big differentiator with mLab is its support; it’s absolutely incredible. It’s fast, it’s to the point, and it’s highly technical. As far as the magic sauce mLab provides, rolling node upgrades are great. The backups are great. The infrastructural systems and expertise that mLab provides as part of the product, including failover, is tremendously helpful. With mLab, there’s this sort of additional SLA that we couldn’t possibly achieve for ourselves, given resource constraints. This is how we believe one should be building a company, piecing together services from experts. From mLab’s support, to upgrades, to infrastructure, what they provide is something we really couldn’t live without."