mLab

"mLab’s fully managed and hosted DBaaS checks all the boxes when it comes to fulfilling our needs at Snaptrip: It’s stable, it’s highly available, and it’s easy to upgrade. Cost-wise, it’s a no brainer to rely on mLab to handle our database activities. That said, what we really value most about mLab’s service is its support. It allows us to operate without DevOps engineers on staff, receive helpful expertise, and deliver booking information to our customers with immediate accuracy – a core feature of our product."

"We couldn’t have made Wordnik what it is without the help of managed services like mLab. I touch mLab’s site everyday, managing features that the platform’s tools and expert support make possible. We’ve had an occasion when there was a bug in the version of MongoDB we were using, and mLab’s support person was instantly on top of it (and on a Sunday morning). Things happen; we’ve had replication errors, had AWS kill a database instance, etc. But every time mLab has pinged us to say ‘don’t worry, we’re on it.’ mLab absolutely provides us with the comfort and certainty we need."

"A big differentiator with mLab is its support; it’s absolutely incredible. It’s fast, it’s to the point, and it’s highly technical. As far as the magic sauce mLab provides, rolling node upgrades are great. The backups are great. The infrastructural systems and expertise that mLab provides as part of the product, including failover, is tremendously helpful. With mLab, there’s this sort of additional SLA that we couldn’t possibly achieve for ourselves, given resource constraints. This is how we believe one should be building a company, piecing together services from experts. From mLab’s support, to upgrades, to infrastructure, what they provide is something we really couldn’t live without."