"A big differentiator with mLab is its support; it’s absolutely incredible. It’s fast, it’s to the point, and it’s highly technical. As far as the magic sauce mLab provides, rolling node upgrades are great. The backups are great. The infrastructural systems and expertise that mLab provides as part of the product, including failover, is tremendously helpful. With mLab, there’s this sort of additional SLA that we couldn’t possibly achieve for ourselves, given resource constraints. This is how we believe one should be building a company, piecing together services from experts. From mLab’s support, to upgrades, to infrastructure, what they provide is something we really couldn’t live without."
"We couldn’t have made Wordnik what it is without the help of managed services like mLab. I touch mLab’s site everyday, managing features that the platform’s tools and expert support make possible. We’ve had an occasion when there was a bug in the version of MongoDB we were using, and mLab’s support person was instantly on top of it (and on a Sunday morning). Things happen; we’ve had replication errors, had AWS kill a database instance, etc. But every time mLab has pinged us to say ‘don’t worry, we’re on it.’ mLab absolutely provides us with the comfort and certainty we need."
"Nightscout’s community and users are mostly families and definitely not experienced developers, so we had to make it as easy to use as we could. We have a critical need for simplicity and affordability in the technology we use, and mLab certainly fits this description with its Database-as- a-Service platform. Using mLab, our parents – with no coding skills – are able to quickly implement and effectively operate their own DIY cloud databases. It really is quite a feat, and a tremendous service to the children and individuals whose CGM data is now so much more easily accessible."
"From managing our seamless MongoDB migration, to delivering essential tools that simplify database management, to helping us scale without growing pains, mLab has been the ideal infrastructure partner. I especially appreciate how we can spin up a cluster instantaneously – just press a button and it appears a minute later. And mLab’s support has been absolutely reliable. We’ve never been lost after talking with them, and I’m glad to have total trust that they’ll see us through any issue or question we may encounter. We’re looking forward to continuing this relationship and further utilizing mLab’s powerful and reliable cloud service."