16 mLab Testimonials

"We couldn’t have made Wordnik what it is without the help of managed services like mLab. I touch mLab’s site everyday, managing features that the platform’s tools and expert support make possible. We’ve had an occasion when there was a bug in the version of MongoDB we were using, and mLab’s support person was instantly on top of it (and on a Sunday morning). Things happen; we’ve had replication errors, had AWS kill a database instance, etc. But every time mLab has pinged us to say ‘don’t worry, we’re on it.’ mLab absolutely provides us with the comfort and certainty we need."

"mLab has been a perfect partner throughout our bot's development and growth, managing our database so capably that we really don't even have to think about it at all. The support is so responsive and knowledgeable that I always come away feeling confident and comfortable. I've become a very loyal customer because our experience has always been amazing."

"mLab’s support is the greatest I’ve ever seen – anywhere. We tried out both mLab and one of its largest competitors, and raised the same technical question with support staff at each. mLab immediately recognized the problem and had two experts working hard to solve it for us. Meanwhile, the other MongoDB-as-a-Service provider responded by saying it was a database problem and not a hosting problem…but that if we bought an enterprise support subscription they might see if they could actually help us. Other times, even if I only have a strategic question and not an issue, mLab has people who I know by name that will send me a helpful, thoughtful response minutes later. mLab’s support absolutely stands out, because they care about our deployment as much as we do!"

"Managing real-time data coming in from tens of thousands of distributed sensors and providing that data to millions of clients in cities worldwide…doing all that certainly invites some special challenges, but it has been a task that mLab has helped us perform adeptly. Beyond offering what we’ve found to be a manageable, affordable, and highly reliable DBaaS platform, mLab’s expert support truly goes the extra mile to give us fast, detailed responses anytime we have a question. mLab is much more than just hosting – it really is a service with people behind it when you need them. mLab’s Telemetry database monitoring tool is the first thing I check in the morning, and it helps me sleep more soundly at night to see that, with mLab, database operations are optimized and under control."