163 Mixpanel Testimonials

“If we were going to do this project, it was imperative that we track the results to make sure we were spending time and money wisely.”

"Consumers who received the personalized experience viewed and engaged with recipes 3x more than consumers who received the static experience."

“Being able to then tie Mixpanel events to our backend data is going to be big for us. Mixpanel helps makes our data more valuable.”

"Now, the Support team has the information we need to triage user concerns and questions. Mixpanel built a seamless integration into our workflow, and continues to be our primary go-to in viewing the metrics, details, and other information necessary to make sure we can be efficient and expeditious in our customer support."

"Mixpanel data within Zendesk gives each support agent the valuable insights to provide more empathetic and personalized responses and solutions for our customers. Mixpanel's integrations have also helped our team in two essential areas: replying to user inquiries faster, and filing more accurate bug reports and feature requests for our Engineering and Product teams without asking for details we already have."

"These days, first impressions are make-or-break for brands. Whether customer service is expressed through email, social media, or through a phone call, user insights can give agents the confidence and data they need to close tickets faster, provide memorable experiences, and ultimately discover areas to improve the business."

"Over the past few years, we have dealt with dozens of data vendors and none of them compare to the level of support that the Mixpanel Success team delivers. Our CSM and SA are top-notch and a pleasure to work with – I hope that we can continue working with them in the future as they maximize our chances of success in terms of using customer insights to drive incremental sales."

"Answers have always been spot on, technically detailed, thorough and custom tailored to the question at hand. As a customer, I get a lot of comfort from the deep understanding of the product that everyone at Mixpanel has. We have had dramatically different experiences with other SaaS providers that offer comparable services. Investing in new employee training to ensure a high level of support really sets Mixpanel apart."

"They did a great job teaching the team how to leverage the various reports and handled a lot of random questions thrown their way. We're really excited to have our CSM and Solutions Architect in the fold as we try to maximize our investment in Mixpanel."

"It's been a pleasure working with the Mixpanel team. They are extremely knowledgeable and are team players."

"They are supportive, looking to find solutions that we need, advising on how to use new features."

“Mixpanel has helped us build the product the right way.”

"Mixpanel enables Gekko to make the best decisions based on real data to improve the overall growth. As well now Gekko can easily show users only the most relevant messages based on their actions."

"We’ve found that relying on intuition—or even past experience—for problem solving issues is not a smart way to scale. Since implementing Mixpanel, we’ve been able to use data and insights to reliably and accurately identify high impact product problems and find solutions faster."

"We had a list of things we definitely needed, things we wanted, and a price range that was comfortable. Mixpanel met our requirements and we had access to all the features. Unlike other products, Mixpanel had no hidden pieces.”