"To stay ahead of the curve, we are taking a page out of the business-to-consumer (B2C) playbook and focusing on personalized B2B experiences instead of a one-size-fits-all approach. Customer Insights gives us the 360-degree customer view essential for driving personalized, consumer-like communications."
“I’m hoping this means that as data accumulates, we’ll be able to put it to use to formulate policies and improve services by visualizing and analyzing it.”
"We decided on the broad outline of the application in about one to two months while considering the issues we faced. The development was then completed in about two months with the support of Microsoft. We were already familiar with Teams as it was used in various ways within our company."
"We’ve used AI and machine learning in Customer Insights to build a better understanding of our members. That helps us get members the right information, recommend the best actions, and make better business decisions."
"By implementing Dynamics 365, we know our members better, so we can meet our commitment to rational rates, personalized services, and healthier communities."
"I’m really happy with the end result because within minutes of a unit being tested, the report is completed and available for all to see without any extra work or steps."
"The key is not just Azure, but it’s how integrated the (parts of the) Azure solution are with each other, and we are seeing that with Azure Synapse Analytics. (Azure Synapse Analytics) has truly integrated all of these pieces together."
"People can now see data they need in the blink of an eye, thanks to Azure Analysis Services, and their enthusiasm is incredible."
"By using the visualizations in Power BI, we can plow through billions of rows of data to quickly find the handful that are meaningful to our business."
“Before, staff spent several days each month downloading and assembling data to show sales reps. With Power BI, we’ve removed the need to manually pull data and freed our staff to focus on more interesting aspects of their jobs than data wrangling.”
“Being able to rely on our Azure Active Directory service to make this reporting available globally, in relatively little time, is also an incredible value-add to using Azure services.”
"If the CIO is on a flight, he can open a dashboard and see transactions through the Dynamics 365 reporting app built with Power Apps. It’s a great way of tracking things for management."
"After adding Dynamics 365 Fraud Protection to our Yardley of London e-commerce platform, we assessed and are impressed with the impact it has had on reducing fraud and increasing revenues."
"We see a ton of potential with Power Apps and Microsoft Power Platform as a whole, because of how easy it is to create tools that are user friendly, connect to multiple data sources, and work on mobile devices."
"The whole Microsoft Power Platform has really empowered us to link various data sources and business processes together to make more data-driven decisions."