"The Center for Enablement model addressed management concerns that citizen development lacked control. The business impact and benefits of the resulting Power Platform solutions truly speak for themselves, so our focus is to promote them effectively."

"What we have deployed now is the first step, that gives us a foundation to build upon to provide a quality product to our frontline which will ultimately benefit the communities we serve. We have COPS—our Power Platform solution—in place. Now, we look to the future and how we can …

"Power Platform has not only enabled our developers and IT architects to provide better solutions for employees, but it also allows our employees to create their own solutions to improve and automate their daily tasks."

"You don’t have to worry about system design, infrastructure, or networking. Power Apps gives citizen developers a best practice and model-driven design. And the code is generated automatically, which significantly lowers the learning curve."

"We managed to integrate all our offices and partners into one digital space. Not only does it help us with communication and project management, it gives us a better overview for truly data-driven decisions."

"After deploying high-performance Windows 10 devices, Outlook, Dynamics, Microsoft Teams, SharePoint and everything else, we really deliver the ability to work from wherever you want, whenever you want. It’s a selling point for our HR department to attract talented people."

“Today, we use a suite of Microsoft products that work together. The ability to interoperate across products is one of the strong points of the Microsoft offering.”

“We had difficult requirements for Dynamics 365 because we had to share information between business units to provide a 360-degree view of the customer, but we must be careful about what data is shared and ensure we meet regulatory requirements. We classified the information to identify what we can share …

"Metro Bank (is) leveraging Azure to take their Power BI capability to new heights."

"As we grew, we needed something more dynamic, more visually appealing, and more user friendly for our colleagues. Power BI fits the bill in all of those respects."

“Centrica is now in a prime position to take full advantage of our Power Apps investment to develop valuable business transformation opportunities as we continue our journey to becoming a truly digital company worldwide.”

“Centrica is a large, complex organization, so making sure people have a joined-up understanding of capabilities and access to help can be challenging. We found people simply did not understand how we had implemented Power Apps or they were still paying external parties to develop solutions. The Power Apps Center …

“It became evident early on that if Power Apps was going to be a success within Centrica, it was pivotal that the majority—if not all—of the application governance needed to be automated. This has only been achievable through close collaboration with Microsoft Services resulting in what we believe will transform …

“One of the key considerations from the beginning of our Power Apps journey was to avoid having the business building shadow IT solutions that we simply didn’t know about.”

"Customers can be quite emotional about their projects. We feel an enormous responsibility to build relationships with our customers that are more than transactional."