"Even after more than 20 years in the industry, our focus is still on the customer—we want to make sure our end-to-end omnichannel and mobile infrastructure are safe for making purchases."
"We are leaders in the physical environment and capturing edge data; Microsoft brings the software, cloud, and AI and infrastructure expertise to elevate the experiences and customer deliverables. We help with Microsoft-driven growth and transformation as it builds some of the world’s most advanced workplaces, from the basement to the board room. Together, we are creating new capabilities and opportunities to enter new markets."
"The team is excited about how this can automate the way we do business. Microsoft have been phenomenal in the way that they have interacted with us and assisted us with training. We look forward to the future and the way Microsoft is helping us automate our business."
“With Dynamics 365, our representatives have the information at their fingertips to be a knowledgeable resource to their customers. That’s critically important for sustaining meaningful relationships.”
“Before we deployed Dynamics 365, we had no feedback loop on the effectiveness of our education programs. Now we know how frequently assets are used and how to improve them. We can track how effective each message has been.”
“Today, production dashboards enable us to be agile. These, in turn, are crucial tools for business decision makers."
“Microsoft Azure SQL Database and App Service provide us with the intelligence we need to effectively adjust and scale to meet the data processing demand we have, taking advantage of all the power offered by a PaaS solution. In addition, the scalability provided by Microsoft services translates into savings for Elcatex in terms of infrastructure, since we only use the service when required."
"With the digital transformation at Elcatex, more and more information has become relevant, and this is how we can develop our business. With accelerated growth in our different areas, better controls are required. Correct and valid information helps avoid problems. The possibility of staying updated through Microsoft services gives us the confidence of going hand in hand with a company that can effectively keep up with our growth."
“What started as a proof of concept, performed by Microsoft as proposed by Elcatex, resulted in a 180-degree transformation on an enterprise level, streamlining and making the company even more competitive and productive in the textile industry in the Central America region.”
“Because CCBA was born out of a merger of different companies, there were a lot of infrastructure redundancies, supply duplications, and lines of accountability that were blurred. We needed to perfect the overall business’ ability to operate as one."
“Bringing everything together—from so many different markets, with so many different legacy cultures, and different legacy processes—was something we once only dreamed about. We’re hoping this offers a model of transformation for other franchised Coca-Cola bottlers.”
“We're always looking at technologies that are going to enhance the user experience, reduce operational overhead, reduce expenses, or open new revenue streams From our standpoint, that becomes a guest experience project or an employee experience project.”
“Whenever we have a chance to thrive internally, to make someone's job easier, we have to take the opportunity."
“We couldn't customize it to the level that we have now. There were hardly any integrations available. We knew what we needed but we didn't have a partner that could help put all the pieces together.”
"We have stayed very close to the standard with our Dynamics 365 solution. As a result, we were able to get the tool up and running very quickly—and immediately start contacting customers, creating product packages, and issuing invoices."