2339 Microsoft Dynamics 365 Testimonials

"We now have our whole sales lifecycle in one place, including the communications, leads, opportunities, and when an opportunity converts to a win. We have the whole ROI journey in Dynamics 365, which we’ve never had before."

“We had to empower teachers, staff, and students with 21st-century skills and knowledge around a modern work and learning environment while still managing costs and reliability. When stay-at-home orders were issued in the spring of 2020 to stop the spread of COVID-19, Wichita Public Schools had to migrate rapidly to virtual learning for nearly 50,000 students. Parents were vital to connecting students with the new online classroom experience, and teachers needed to communicate with parents to offer encouragement and provide educational resources.”

"We wanted to keep our Dynamics AX instance, but we also wanted the scalability, availability, disaster recovery, and replication benefits built into Azure. By working to improve our ERP’s resilience, we’ve really gained the benefits of Azure reliability."

"We’ve touched on only a little of what we will be able to do. Our initiatives are a real-game changer for how we connect with our citizens."

“Our digital 311 service is designed on Dynamics 365 to directly support citizen engagement and government transparency. That’s exactly what we want for citizen engagement.”

"Dynamics 365 enables us to concentrate on our business, rather than the ERP itself. Now I only have one person who is fully dedicated to the ERP. This wouldn’t have been possible with the infrastructure and middleware we had before."

"I measure the success of Microsoft Unified Support in the support calls we don’t get, the time we don’t spend on the Microsoft environment. That’s more time we spend moving forward."

"Gathering and sharing information accurately and quickly with families and my colleagues in a way that respects those families is key to everything we do."

"We saw it as crucial to have an LTE capability so that we could maximise safety for our staff in the field."

"Whether it’s making the difficult decision to remove a child from a dangerous home or referring a family to substance abuse treatment, these technological upgrades will mean CPS have the tools they need to serve children and families right at their fingertips."

"We’re at a point where we can really leverage the benefits of the platform to improve our business and our ability to collaborate for and with the customer. Microsoft 365 enables us to be more transparent and more secure, which is a very difficult balance to maintain. The more we use the platform, the more we trust it."

"The search for the right device took us 18 months. Any device we selected needed to have the right combination of computing power and mobility. We wanted our customers and staff to be comfortable and familiar with it instantly. What we needed was Microsoft Surface."

"There is a big shift away from the brick-and-mortar style of banking to digital banking’, says Ashfaq Bandey, Vice President Human Resources at Mashreq Bank. ‘The challenge is offering your customers everything digitally and, at the same time, making sure their data is secure."

"In the past, the ability to service customers was drastically impacted by the travel time needed to visit each customer site, and the need to return to the office to complete paperwork. Staff at the branch also had to use four or five unique applications, depending on whether they needed to access core banking functionalities, customer relationship management tools, customer inquiry systems, or the sale systems."

‘What it allows you to do is personalize customer interactions with the bank, make these interactions contextual, and assure services are available at the place and time that the customer needs them.’