“A plan this ambitious requires several components and a matching philosophy ̶ the concept of a digital feedback loop ̶ that we have been able to achieve working with Microsoft. Microsoft Dynamics 365 has proven to be invaluable to transforming our business processes from the back office to front-line sales.”
“It’s an extreme improvement in internal communication. Now, we can share live or prerecorded video messages of our CEO using Microsoft Stream, or share any of the activities that different departments are doing through the portal and monitor the engagement.”
"There were two fundamental design premises: ease of use and performance; and we had to take care of them and balance them properly throughout the process of integrating Microsoft Dynamics 365 in order to give the 12,000 users the tool that should help them achieve their business objectives on a daily basis."
"With PowerApps and Dynamics 365, we’re creating a singular, 360-degree customer view that enables us to tailor our services and make the travel experience as seamless and enjoyable as possible."
"A centralized business system, enhanced by the power of a great reporting tool that’s integrated with our office apps and available on mobile devices, opens the door to improvements and efficiencies that will allow us to redirect valuable funds to our on-ground projects."
"Microsoft Dynamics 365 has taken us further by delivering the digitization of all our services and technological processes."
"Initial results have been very positive and open up great possibilities: our sales people have adopted Microsoft Dynamics 365 and now have access to real-time data, whether from their computer, smartphone or tablet, whenever they are on the move."
"As soon as we receive a call, the customer's datasheet and contact history will be flashed up. This should allow us to further increase our efficiency."
"Imagine having a personal mentor supporting you day-by-day along your career path. Imagine that this mentor were to recommend the right content in order for you to keep up-to-date and be able to close the gap between your current skills and those needed to achieve your career goals. This is FLEXA."
"With Dynamics 365, we finally have the data we need to understand our customers so that we can keep them from defecting to online competition. The value of this is priceless."
“Growing up, it could be hard to get access to equipment—even basic items like shoes and proper footballs—and we had to improvise. That gave my brother and me the idea to start a business that could turn our passion into a career, and we founded Sonee Sports as a way to bring proper gear to the islands.”
"Microsoft Dynamics 365 is user-friendly and offers a great overall experience. Three elements which I particularly appreciate are the ease of accessing commuters’ feedback, improved efficiency, and a clean interface that does not overload a user with information."
"As a convenient and easily accessible platform, the online feedback form became an extremely popular feedback channel among commuters, driving a 30 percent increase in commuter feedback since its implementation and providing us with a better view of the actual experience that commuters encountered on the ground."
"The staff find the tools intuitive, which is very important on a busy day Any software we use in our commercial organization must be intuitive to stay relevant. With Dynamics 365 and Office 365, we have that intuitiveness and seamless integration, too.”
"We’re still in the early stages, but we can already identify specific advantages that either increase competitiveness or our ability to serve customers. The technology will enable a closer cooperation with customers, in which data and improved processes play an important part in the value we provide."