“I can see people using Dynamics 365 or Teams on mobile devices underground. Instead of coming up to the surface, they'll be able to attend meetings remotely, from underground. Improvements like these across all processes will add up quickly to help us reach our T90 goal.”
"When we decided to go with Dynamics 365 and implement across the business. We were forced to start working together as a collaborative team. We’ve all learned so much about how production works, how that affects sales and how that affects our customers."
"You can make the same phone call with the same quality, from any device, no matter where you are.”
“That was more powerful than any slide deck.”
"As our managed services customer base grew, we recognised the need for a feature rich, self-service customer portal integrated with our existing Dynamics 365 applications.”
“We had fragmented datasets across Dynamics 365, and our reports were largely Excel-based, so there were often inconsistencies in financial numbers across the business.”
“There were some datasets that, while they were available, were not an option to access just because of the size."
"It’s my sale price plus my manufacturing cost, plus my transportation cost,’ so the same product might appear to have a different profit margin based on which department was doing the calculation."
“If you wanted to understand a member’s history, you had to hunt through paper files, spreadsheets, and personal notes.”
“We raised more than €45 million. With Dynamics, we didn’t just collect the money—we could distribute it transparently, safely, and fast.”
“We didn’t want to be locked into a rigid system. With Dynamics, we can adapt as we go—adding features without having to rewrite the whole plan.”
“We can now do things we only dreamed of before.”
“The ability to track, revisit, and align was essential.”
“With Dynamics 365 we’ve absorbed increased invoice volumes without needing to increase staff.”
“There's nothing to build on if you don't have a digital platform, and today we’re positioned to benefit from the world’s best technology drip fed into our product every quarter.”
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