“Dynamics 365 Field Service has laid the foundation for customer-back innovation in ways that have previously been out of reach.”
“In the past, I used a voice recognition app on my smartphone when I attended a face-to-face meeting, but in online meetings, there were problems such as voice recognition failures and inaccurate voice recognition. However, Real Time Translator instantly recognizes a speech made at a meeting and converts it into …
“Rather than using traditional marketing tools to reach these students, we’re going to identify groups of students, messages that apply to these groups of students, and use Microsoft tools to deliver those messages.”
“We’ve gone from a 16-day invoice cycle to just nine days by implementing Dynamics 365 and not having to manually enter each invoice. That’s a huge win for our finance team and our customers."
"With our new solution, the technicians can view their schedules the night before and then go to the customer site that next morning, which saves them time. With automated scheduling and dispatching in Dynamics 365 Field Service, we saw a 30% improvement in technician productivity by reducing manual tasks and …
“These systems were not communicating, and we were not getting the consolidation, transparency, and visibility we needed.”
“We are constantly getting questions from external auditors about who was able to access very sensitive financial data inside our ERP platform.”
“Before Dynamics 365 Finance, audits were a reactive scramble. Now, we’ve built a repeatable, proactive process that gives auditors what they need before they ask.”
“The interoperation between Dynamics 365 Finance and Microsoft Fabric has significantly streamlined our business analytics and reporting processes, reducing time to produce reports by up to 75%.”
“Using Dynamics 365, we have achieved one of our main business objectives: modernizing an outdated, fragmented system landscape for finance and accounting.”
“We were using several marketing platforms, but none offered the flexibility or scalability we needed. We were hitting walls—technically and operationally."
“Dynamics 365 Customer Insights was the natural choice. It interoperated seamlessly with our Microsoft-based data infrastructure and was easy for our team to learn and use."
“We saw an immediate spike in engagement. Now, using Dynamics 365 Customer Insights and Copilot, our campaign content is real-time and highly dynamic. We’re delivering the right message, at the right time, on the right channel.”
“Microsoft gave us a connected, highly secure, and efficient platform—from Microsoft Teams to Power BI to Dynamics 365. It all works together, and that’s critical for a global fintech.”
“Dynamics 365 integrates seamlessly with our enterprise applications to provide an integrated workflow from our asset management platforms to Field Service and then back into asset management and our timesheet systems.”
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