“Creating a unified global platform with shared data and processes was essential for efficiency and growth. Dynamics 365 gives us real-time data for decision-making, flexibility, and speed in our expansion."
"Microsoft Dynamics 365 proved itself very quickly in sales. That benefited us in the area of service and support. We were able to use the existing data and Dynamics infrastructure to avoid rolling out multiple systems. To make Global Support Management a reality, we added a customer service module to …
“Our customer response times have improved as the agents are empowered with all the information they need to resolve issues faster. Analytics and insights are helping in a big way to enhance the overall quality of customer service."
“Each of our global regions was suboptimized until now, and the ICT infrastructure was built in a loose and disconnected way. Colleagues from each region weren’t linked up with each other. So, we brought up the following 3 points for our digital strategic policy and started worldwide efforts towards achieving …
“Before, our e-mail software and Microsoft Office applications were not uniform across Regions.. But since we had our eyes on globalization, we thought that we definitely needed integration with a de facto standard, and we proceeded to introduce Microsoft products. Since the beginning of the COVID-19 pandemic in particular, Microsoft …
"With this invoicing workflow, we’ve created a scalable system that addresses all processes and can be used not only in research but also in universities and university hospitals."
"Thanks to the automated invoicing workflow based on Microsoft Azure, invoicing now aligns with our internal processes. As a result, we can harness the full range of cloud technologies in all our research areas."
"Microsoft has become an integral part of Magicrete’s journey, breaking down silos, creating agile, self-organizing teams, and driving data-driven decision-making. We have been an early adopter of technology right from our founding years, and already had our processes and data on the cloud long before the pandemic hit India. Therefore, …
“A lot of what you hear doesn’t fit your needs because everybody works in a different way.”
"Teams is the main hub for employees during their working day, and WorkplaceBuddy as a Teams app is part of their experience. It puts help at your fingertips without needing to go to another website or system."
"We have to develop more high-valued added products in order to get rid of the competition.” “It is why digital transformation matters!"
"The advantages of digital transformation are immediacy, transparency and its accuracy."
“But we’ve recently decided to take a more proactive approach and place ourselves at the forefront of tech adoption – driving a full digitalization of our production processes.”
“One of my main tasks at Novo Nordisk is to work out how digital technologies can help us improve and transform the way we work going forward – and at the same time adhere to these regulations."
“The main feature of the system is its intuitive and easy-to-understand UI/UX, allowing, for example, the automatic entry of sales activity data. UPWARD, Inc. pushes 6 UX Values as six experience values that we provide to our customers through our service. Specifically, Easy and Automated Data Entry, Present Next Actions …
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