“With the homegrown system, we had a huge amount of data based on the user tickets and customer interactions, but it was difficult to analyze that data and improve services."
“In the course of this year, we’re looking to open up Dynamics 365 in the form of what we call digital care. It’s self-help customer service, so our business owners can use a knowledge base to find Q&A and information; get materials, brochures, documents; and track where their orders are.”
“Close to half the world’s population lives in our markets. We needed to be able to easily scale and provide services across all these regions and markets. Our shift to the Microsoft Cloud helps us achieve this objective.”
"The switch to Dynamics 365 Business Central has meant a substantial improvement in our operational efficiency, facilitating integrations with other systems and with our customers and suppliers. All this under a much more secure, flexible, accessible, and sustainable environment."
"Dynamics 365 offered the best user experience of all the customer experience platforms we were shown."
“We needed to move swiftly, so we needed an out-of-the-box solution that would meet the needs of our business. Comparing different vendors and solutions against our need to get an ERP system in place quickly and at the right cost, it became clear Microsoft Dynamics 365 was the best fit …
“We can cope with the workload better because the accounts receivable processes have been so streamlined using Dynamics 365. Our invoicing processes used to be incredibly clunky. Now, instead of a five-minute process going into six or seven different screens, we just go into one screen and it’s done in …
“Microsoft Dynamics 365 and the rest of the Microsoft ecosystem is our toolkit to progress. Now we’ve laid the foundations, it’s time to reap the benefits.”
"Dynamics 365 has brought all this information together in a unified way so that communication of information and risk is fully intertwined with all our people, right up to board level."
"Just being able to easily click a button in the Teams app sidebar and open their briefing platform where they can also see all of their chats and do all of their calendar management has been really revolutionary and transformational for our department."
"Microsoft Cloud for Healthcare allowed us to extend our current Dynamics 365 implementation and place a focus on helping our customers achieve their best health. In doing so we were able to streamline data and processes from multiple systems, providing improved visibility and efficiencies all with the end result of …
"We are committed to taking bold steps to make our organization a global leader in health. Microsoft technology is a part of that."
"Korcomptenz assisted Xceptional to migrate from QuickBooks on-prem to Microsoft Dynamics Business Central. By assisting us to upgrade to a cloud-based financial application, Korcomptenz helped us reduce erroneous transactions, automate commission account entries, spend little time on documentation and invoice generation, improve efficiency, and boost revenue."
"In this day and age, being able to telecommute without having to set up any remote channels has been a huge improvement. Accessing all the data through Business Central, filtering as much as we want and having everything centralized has been a qualitative leap forward. As a manager, it gives …
"Having all the information in real time, the speed of data in terms of sales, being able to telework easily and having everything centralized has shortened work processes and is an absolute improvement in our work environment."
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