2339 Microsoft Dynamics 365 Testimonials

“Grocery accounts for 56 percent of a shopper’s basket, and freshness costs can crawl up to 15 percent in certain categories. Traceability enables retailers and brands to turn this challenge into an opportunity to better connect and retain shoppers with personalized offers. Much of the ecosystem is fragmented due to siloed ERPs and intelligent data analytics. The Tracer solution securely connects suppliers with retailers and consumers on a shared repository for personalized promotions to prevent food loss. Smart traceability enables real-time decision-making between retailers and brands to ensure zero food waste.”

"We were looking for a solution that would effectively support the roadside assistance process and found one in Microsoft Dynamics CRM. The highlights were the ability to quickly implement the solution, adapt it the specific requirements of the business process and integrate it with internal and external systems, such as GPS and mobile messaging."

"When we sell a product, we also sell service and support excellence. With Microsoft Dynamic 365's AI solution for customer service, we will be ahead and will reinvent how we conduct our services and support, offering a better experience to customers."

"I believe that security management is functioning only when, in the event of an emergency, we can properly identify the cause and take measures to prevent it from happening again."

"Our reduction of 60 domains to one was key to giving our employees the ease of use they needed to be as productive as possible."

“To be sure, there’s a lot of work to be done, and it’s important to be proactive, instead of just reactive. Anything someone spots can be logged including ‘preventive issues’ like a small crack in the sidewalk, which may not be an issue at the moment, but it’s something that we can address before it ever becomes a problem.”

"We believe that building productivity rather than cutting resource costs is crucial to navigating a difficult economic climate. And one of the easiest and best ways to boost productivity is to provide a great digital experience for employees."

"With all our data now being housed internally in Dataverse, we have a lot more control over it than when we were using third-party apps. And we can actively use it and present it as needed, in many more ways to more internal teams and stakeholders."

"From working on supporting documents and marketing guidance, to deep technical assistance with cross-disciplinary teams, the ongoing accessibility and support from the ISV program has been a game changer for us."

"Teams is now the major communication hub for the entire business. With it, we have created a faster, safer, and more reliable way to communicate with employees in our stores."

"We decided that Teams was the best fit for our Optimized Communication with Stores project because it was part of the Microsoft 365 modern workplace and collaboration suite. It immediately fit from a technology platform point of view, was easy to implement, and accelerated user adoption as well."

“I use the solution to share updates with office-based colleagues, and the mobile aspect of Teams makes it easy for me to prioritize customers and stay where I am needed most - on the shop floor."

"Having these tools available, it puts less focus trying to always deliver. It gives students the ability to learn for themselves. With tools like Reading Progress, Immersive Reader, and now Speaker Coach, I think we can take that student empowerment to the next level."

"Anytime we can give educators a tool that helps them with their day-to-day job, they're always excited. Speaker Coach isn’t a completely new program or tool itself, it's an enhancement within the Microsoft Office toolset our educators are already accustomed to using. So, I think in that sense it was just a matter of showing them how valuable the tool could be to students and what outcomes it can enable, especially when it comes to presentations and projects."

"After implementing Dynamics 365, we got so many requests for data visualization from our sales division. If we ordered the development of those to a third party, it would cost a great deal of time and money."