205 Mews Testimonials

“Like The annex, Mews is a very forward-thinking platform. It saves us time and gets out of the way so that we can fully focus on the guest experience.”

“Mews Marketplace is a wonderful shopping basket for integration opportunities and has had a significant impact on our ability to quickly and efficiently connect to new opportunities without much fuss.”

“We’re impressed by how sophisticated and yet easy to use Mews is. Our guests are enjoying its versatility too. Requesting extra towels and pillows, connecting to the Wi-Fi and opening their room doors is always just a click away. That’s the biggest win for us – simplifying how our guests book and interact with us.”

"The fact that Mews is so easily accessible and usable on an iPad has really transformed my daily routine."

“Mews gives you so many opportunities because you have access from everywhere. It gives you more independence in creating your day because you don’t have to physically be in your office.”

“The integration between Mews and Oaky means we don’t have to handpick every upgrade anymore and put it into the profile: it goes in automatically, which is so much better.”

“We want the hospitality industry to change for the better, to improve for the guests, so we have a lot of companies come over and we give them presentations about Mews! If we can help somebody make a good decision about their system, we’re happy.”

“As well as the product itself, the people are the most important thing for me – and I fully trust everyone at Mews.”

"We're saving hours of wasted click time on check-ins and check-outs, for payments and invoices, and by having no night audit. Having no night audit was an eye opener. After I realized how it works, I asked myself: why does any property have a night audit."

"They also have a way of using Stripe’s technology – at least that’s what we’re using – with the Mews Payments white labelled with Stripe behind. The way we can encrypt transnational data and data from a guest’s payment card is ideal. The way we can store and record it in our Mews cloud, it’s great, and everything PCI compliant, so it’s awesome."

“From when we first spoke to the Mews team, everyone knew what they were doing, everything in the system was flawless, and I thought, oh my God, is this for real? Three years later and we still have the same relationship now, the same good feeling.”

“Before, I never had a system that would really listen to us, but Mews actually cares – if you see a problem, you solve it and you’re always behind your clients.”

Now we are walking around with our heads up and our tablets in our hand and we give the clients a [personal] experience instead of a demonstrational experience."

“If you want your employees to develop and provide the best customer experience, then you need to provide the best tools and technology for them. And the best technology for my hotels is Mews.”

"It used to be the big fish beats the small fish, but now it's the fast fish beats the slow fish. Mews enables us to move quicker than the big guy, it's become the brain of the organization: nothing else happens without it."