205 Mews Testimonials

“The most important thing for us is to create an unbeatable guest stay, and Mews has become a vital part of that. Our team find it so easy to use.”

“The data shows us that direct bookings have a higher average spend, so anything we can do to encourage them is good for business – the Mews Booking Engine is a big help.”

“My biggest piece of advice is to look for a system that can adapt to fast technological change. From the beginning, Mews’ vision gave me the confidence that it’s agile enough to grow and adapt with this change.”

“Every time we are lucky to sign a new customer that use Mews, our customer success team is extra happy. This is because Mews is the easiest and fastest PMS to connect with, making it possible to go live within days from signing the contract.”

"We are not a typical city hotel as we offer rooms to every type of guest: backpackers, business travellers, leisure guests and families."

"We’re saving 10 hours a week of time that we previously spent on admin and back office work!"

“Mews helps make us more than a hostel.”

“Mews knows the difference between beds and rooms.”

“Treat the earth well: it was not given to you by your parents, it was loaned to you by your children. We do not inherit the Earth from our Ancestors; we borrow it from our Children."

"The future looks like a hometel."

"One of the main advantages of Mews is that it offers the possibility to use different room types and rates, which makes assignments faster."

"Mews Payments Allows us to put Unsold Beds Back on the Market."

"Our chargeback rate is very, very low. I would say we have less than five chargebacks a year."

“Our staff know that Mews are very responsive so they’re happy to question things. They come to me and they say, ‘Inge, can you ask Mews if they can change that? Because I think it will be much easier to do it that way or that way.’ It’s a great relationship.”

“Because the API is open, we’re able to build a whole custom front end that exactly fits our needs, but still runs on Mews. Mews is the glue in the middle that connects everything – it fits our open mindset where everything is a network.”