205 Mews Testimonials

“We like to call ourselves a Haus away from home. Mews helps us deliver personalized, authentic hospitality with elevated attention to detail. It frees up so much of our staff’s time, so they can tap into local knowledge and focus on curating personalized experiences that are off the beaten path.”

“Mews streamlined our operations, giving us more time to focus on service personalization. Our team can respond more promptly to each guest’s unique needs, creating a true luxury experience.”

“We wanted to be able to maintain consistency between properties, rate groups, users and segments. That’s why we were looking for a system that allowed us to grow without requiring more staff.”

“Every time we are lucky to sign a new customer that use Mews, our customer success team is extra happy. This is because Mews is the easiest and fastest PMS to connect with, making it possible to go live within days from signing the contract.”

"We are not a typical city hotel as we offer rooms to every type of guest: backpackers, business travellers, leisure guests and families."

"We’re saving 10 hours a week of time that we previously spent on admin and back office work!"

“Mews helps make us more than a hostel.”

“Mews knows the difference between beds and rooms.”

“Treat the earth well: it was not given to you by your parents, it was loaned to you by your children. We do not inherit the Earth from our Ancestors; we borrow it from our Children."

"The future looks like a hometel."

"One of the main advantages of Mews is that it offers the possibility to use different room types and rates, which makes assignments faster."

"Mews Payments Allows us to put Unsold Beds Back on the Market."

"Our chargeback rate is very, very low. I would say we have less than five chargebacks a year."

“Our staff know that Mews are very responsive so they’re happy to question things. They come to me and they say, ‘Inge, can you ask Mews if they can change that? Because I think it will be much easier to do it that way or that way.’ It’s a great relationship.”

“Because the API is open, we’re able to build a whole custom front end that exactly fits our needs, but still runs on Mews. Mews is the glue in the middle that connects everything – it fits our open mindset where everything is a network.”