236 Mews Testimonials

"Mews is as close to perfect as a PMS can get. I looked at every system on the market - nothing came close."

“Mews gives you so many opportunities because you have access from everywhere. It gives you more independence in creating your day because you don’t have to physically be in your office.”

"We are not a typical city hotel as we offer rooms to every type of guest: backpackers, business travellers, leisure guests and families."

"Mews is like the Apple of the software systems. Everything is so visual, and most importantly, so intuitive."

“Our new staff are like: wow, this works wonderfully! Everybody's really happy, because it gives them a little more confidence to do their work.”

“The lovely thing is that the people employed to actually talk to guests can now talk to guests, which is what they should be doing, as opposed to just pushing buttons on a card machine.”

"Mews is extremely valuable to us because it represents the gateway to be a truly differentiated hotel in Japan."

"We chose Mews to further improve the contactless customer experience from booking through to check-out. Given the constant change in COVID restrictions, it has allowed us come out of lockdown on the front foot and stand out from our competitors."

“What I really liked about Mews is that I saw that that the new generation, the 16–17-year-old students, understood the system immediately because of its logical flow of work.”

“Messaging and the user journey is more automated than it was before, which levels up our operational efficiency, leading to happier people and ultimately a better experience for the guest.”

“The Mews Booking Engine has made booking an easier, more simplified process. It's just a better user experience. Direct bookings have gone up over the last 12 months and part of that is probably due to the technology and the interface being better.”

“Automated payments and online check-in are unbelievable time-savers for us. It makes the day-to-day so much easier for our reservations team and creates a hassle-free experience for our premium guests.”

“Mews allows us to focus on other back and front-office tasks without losing track of our bookings or anything related to them.”

“Guests should have the freedom to engage with a property in the way that suits them best – Mews solutions like online check-in help guests to tailor their journey, which ultimately makes them happier.”

“Mews was the best fit for us because it automates the admin and lets us focus on providing guests with amazing hospitality.”