129 MetricStream Testimonials

“The MetricStream professional services organization enabled us to go live with the document management solution in a very smooth manner. We are very happy with our choice of MetricStream and look forward to deploying their CAPA and OOS applications as well to continue to automate our cGMP processes and significantly improve our operational efficiency.”

"The MetricStream GRC Solution has helped us automate our entire audit process from planning, implementation, follow-ups and production of reports."

“We need a regulatory engagement management system that is capable of being used by key people in compliance and quite widely in our counterpart functions like finance, risk, and legal, but also actually in the business – either as an information delivery tool, or as a way to share information back to compliance. We also need to create a central repository of what’s going on with regulators – which we can’t do with our current technology limitations. That really impairs the efficiency of what we do, as well as the organization’s ability to see what’s going on in the whole piece.”

“Facing different types of risks on a daily basis is part and parcel of doing business. MetricStream’s centralized and automated approach has helped us gain a comprehensive view into cross-functional risks and understand risk relationships and accountabilities, thereby enabling us to make risk-aware business decisions."

"The auditor is like a critical friend and an evangelist within the organization who takes everyone along on the GRC journey."

"Being the industry leader in the GRC area with special expertise in the internal audit space, MetricStream was the first name among the shortlisted solution providers. MetricStream’s ability to automate, aggregate, and quantify audit results to our needs will enhance our auditing competency and help us comply with SOX by managing risks and controls more efficiently."

“MetricStream had provided a comprehensive yet simple to use solution. And simplicity was important as we did not want something overly technical and complicated.”

"We've reduced remediation time and action planning, reduced open risks and compliance issues. {Prior to MetricStream} Sometimes things were left open for half a year till we found them again. Single source of truth rationalizes all the activities or the controls or the risks and provides a consolidated view of risks for the board."

"Today, we have a centralized GRC system across SLC sharing common information and a common language through a Single Version of the Truth with over 3,000 users of the system."

“For a successful ERM program, both qualitative and quantitative risk assessments are important. Keep an eye on emerging risks. And plan for immediate and long-term requirements.”

"Our partnership with MetricStream has been critical to the success of our sustainability and supply chain management programs.With MetricStream, we have established a common point of reference to assess, score, and track sustainability initiatives across over 900 suppliers worldwide. Increased visibility into sustainability initiatives, coupled with workflow automation and improved collaboration with suppliers is critical to meeting our sustainability goals, and supporting our long-term success as an organization."

“The greatest successes have been marking the KRIs we have against dashboards and trends, providing information around data, doing analysis of that data, identifying the opportunities for improvements and controls to reduce risk, and making that transparent to senior management and the Board.”

“Governance and risk management is not just about policing the business. It’s about engaging with stakeholders, understanding their challenges, and providing solutions from a risk and controls perspective.”

"The biggest benefit we have achieved is visibility. Earlier when we were using Excel and other mediums, we didn't have central visibility of our frameworks and at one landscape we weren't able to see at any point of time how we are fairing in our controls execution."

“Today we have a centralized GRC system, shared information, and a common language providing a single version of the truth with all 3,000 users on the system. We’ve finished the initial implementation program and we continue to onboard further use cases and mature the current implementation as we understand it further.”