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"Earlier people used to work with risk, and did not know about it. But now people are more aware that they are working with risk and they focus on the right thing and the main thing."
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"The {MetricStream} 2020 upgrade gave us a better user experience, more powerful data visualizations, and more reporting capabilities. It strengthened collaboration among executives and risk managers, who were able to shorten cycle time and reduce the costs involved in risk assessments."
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"Now we have our workflow process in place to identify the audit universe, to assess and document what should be the priorities for next year, to set up the plan. All that happened in the past through emails."
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"With a deluge of threats targeting internet infrastructures, achieving regulatory compliance was critical to us. We were looking for a solution that could serve as the basis of our SOX compliance initiatives and provide a comprehensive platform to manage financial and nonfinancial controls."
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"When we have our process risk controls and taxonomies and organization all inside MetricStream, when audit goes to audit now, that data will be there. So immediately your auditor will be happier because they don't have to spend 20 30 40 hours building RCM and checking and all that stuff. …
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"Today we have implemented about 6 modules in production. We started off with Case, PDMS, we went with Issue Management enterprise wide. We have about 2000 users."
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“I’ve gotten really good feedback from the business units and teams that are using the system. They like having something that they know is going to work. They like knowing that they’re not going to get 20 different emails. It’s really easy from my standpoint too. When I log onto …
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"There has been increased public pressure to improve governance and improve regulation -- even the regulators are being regulated."
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"The benefits of using MetricStream are that everything is in one system; everything has a single taxonomy. We have combined all our risk definitions in one central occasion, so that it’s easy to report on and people know what a high-risk issue is."
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"After deploying the MetricStream platform with Enterprise Risk, Business Continuity. Policy, Compliance and Issue Management, the company now has a visibility into risk and much stronger business resilience. We now use a common language and taxonomy with common definitions."
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“With MetricStream, we’re now better at prioritizing our risks and making them consistent when we assess them. This has helped us improve our risk mitigation capabilities and even use risk appetite to make sure that we’re consistently escalating risk to the appropriate level. That was probably not a strong point …
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“We are gradually transitioning our ERM program from a compliance-focused approach to a value-driven approach. Soon, we hope to achieve a uniform risk culture across the organization.”
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“Facing different types of risks on a daily basis is part and parcel of doing business. MetricStream’s centralized and automated approach has helped us gain a comprehensive view into cross-functional risks and understand risk relationships and accountabilities, thereby enabling us to make risk-aware business decisions."
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"Second and third line of defense are finally speaking with each other, exchanging information. We have broken the silos that we had grown into. We have extended the program to the local banks and they have received it quite happily."
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"We were very different cultures with a lot of disparate systems. We're starting to work with MetricStream to bring the real culture together at Western Digital."