"Earlier people used to work with risk, and did not know about it. But now people are more aware that they are working with risk and they focus on the right thing and the main thing."
"We look at enterprise GRC, its not you know a technology but it is an enabler that allows us to move ahead."
“The MetricStream professional services organization enabled us to go live with the document management solution in a very smooth manner. We are very happy with our choice of MetricStream and look forward to deploying their CAPA and OOS applications as well to continue to automate our cGMP processes and significantly improve our operational efficiency.”
"The benefits that organizations can gain from implementing a GRC tool are streamlined operations, elimination of duplication of work and information, and contextual intelligence that allow you to make better decisions faster."
“We tested MetricStream, and found that it addressed all our needs, in terms of unifying the audit universe, improving the effectiveness of internal audit function, and streamlining the internal control and governance processes.”
"After a thorough evaluation of multiple vendors, we selected MetricStream. We were very impressed with the comprehensive capabilities of their solution and the deep domain knowledge about pharmaceutical manufacturing environments within their organization."
"We have started to aggregate risk data across the various risk taxonomies and risk types i.e. if an individual of our company or a client is showing up in more than 1 risk silo, it probably warrants an in depth review. This is obviously a much more complex system but the first results we are seeing of this holistic monitoring are quite promising. We have completely revised the controls framework for our key risk areas such as AML, Know Your Customer."
"One of our biggest risks is responsible gaming risks. GRC technology can help us a lot in tracking this risk instantly, and taking measures to mitigate it."
"Technology is an enabler, it helps in establishing consistent practices and standards amongst all our risk disciplines."
“We chose MetricStream primarily because of its track record in audit and compliance management. Having worked with leading global oil and gas companies, MetricStream is well-known for its feature-rich, user-friendly and flexible solutions. The company understood our requirements and mapped them to their solution to deliver an audit management system that was easy to roll out and has been quickly adopted in our organization.”
“Facing different types of risks on a daily basis is part and parcel of doing business. MetricStream’s centralized and automated approach has helped us gain a comprehensive view into cross-functional risks and understand risk relationships and accountabilities, thereby enabling us to make risk-aware business decisions."
"The biggest benefit we have achieved is visibility. Earlier when we were using Excel and other mediums, we didn't have central visibility of our frameworks and at one landscape we weren't able to see at any point of time how we are fairing in our controls execution."
"When we have our process risk controls and taxonomies and organization all inside MetricStream, when audit goes to audit now, that data will be there. So immediately your auditor will be happier because they don't have to spend 20 30 40 hours building RCM and checking and all that stuff. It's all there. It's all in the common language - the first line built it, second life effectively challenged it. Audit is going to do their QC and it will be a 5 hour job o 10 hour job instead of 30 40 hours."
"Today we have implemented about 6 modules in production. We started off with Case, PDMS, we went with Issue Management enterprise wide. We have about 2000 users."
"The {MetricStream} 2020 upgrade gave us a better user experience, more powerful data visualizations, and more reporting capabilities. It strengthened collaboration among executives and risk managers, who were able to shorten cycle time and reduce the costs involved in risk assessments."