129 MetricStream Testimonials

"Reliability compliance is a critical program for us. We must report on over a thousand standards and requirements for the large number of participants in our energy market. By using MetricStream solutions we will be able to enhance our compliance efforts. We selected MetricStream solutions because they were user friendly and secure, and will integrate easily with our existing systems."

“Today we have a centralized GRC system, shared information, and a common language providing a single version of the truth with all 3,000 users on the system. We’ve finished the initial implementation program and we continue to onboard further use cases and mature the current implementation as we understand it further.”

"Today we have implemented about 6 modules in production. We started off with Case, PDMS, we went with Issue Management enterprise wide. We have about 2000 users."

"Quantification is important because it gives us a base line or a basis rather of how we can truly inform the business to help prioritize business decisions but also to enable business."

"After deploying the MetricStream platform with Enterprise Risk, Business Continuity. Policy, Compliance and Issue Management, the company now has a visibility into risk and much stronger business resilience. We now use a common language and taxonomy with common definitions."

“With MetricStream, we’re now better at prioritizing our risks and making them consistent when we assess them. This has helped us improve our risk mitigation capabilities and even use risk appetite to make sure that we’re consistently escalating risk to the appropriate level. That was probably not a strong point about a year ago.”

“Enterprise Risk Office at PSCU leverages technology to ‘connect the dots’ across the organization and stay abreast of regulatory changes.”

"The biggest benefit we have achieved is visibility. Earlier when we were using Excel and other mediums, we didn't have central visibility of our frameworks and at one landscape we weren't able to see at any point of time how we are fairing in our controls execution."

"MetricStream provides a holistic view for critical decision making and we believe the solution has greatly strengthened our food safety initiatives while improving our overall goal of seeking operational efficiencies that will secure customer confidence and satisfaction.”

"Our company has always followed a stringent and well-defined quality assurance program. But as we grow and expand, we need a robust audit management system to ensure that our quality processes are followed down to the last detail. MetricStream has provided us with an efficient and flexible system, equipped with rich dashboards and workflows that will help us enhance the company’s reputation as a trusted name in food quality."

“Prior to moving to MetricStream, it generally took 1-2 weeks to get the management report ready. By streamlining the process in Metricstream, utilizing inherent workflow around approvals and rejections, and modifying our existing landing page to incorporate that particular report directly for our issue users, we have reduced the timeframe from 1-2 weeks to 1-2 hours.”

"Organizations need to be more nimble and quick with how they use risk information. We need to break down the siloes, become more transparent, link things together, so that everyone understands what’s happening. The value of technology comes from the efficiency it brings, as well as the costs and time saved. It helps ensure that everyone speaks the same language which, in turn, empowers and adds value to the organization."

“MetricStream provided us with state-of-the-art enterprise-wide loss management tool that captured losses, and provided a remediation structure for reassessing risks and controls, compliance policy reviews, and business process changes. We are particularly pleased with the transparency of records, and the solution’s ability to determine uptothe-minute status of all issues and actions. Implementing the MetricStream solution is a positive step toward our goal of continually increasing workplace productivity.”

“We are happy to say our compliance to incident reporting and tracking in the new software is now at 96%, previously in the first edition, it was 4%. Our action tracking today is at 89% and previously it was I think 17%.”

"Before we had manual duplicated workflows but now it's automated and efficient. Before we had siloed GRC data- compliance has one set of data, risk has one, audit has one, BCP has one. Now it's a single GRC data repository with clear ownership of each data elements and strong data governance. Before risk was seen as the work of the risk function now risk is everyone's business."