129 MetricStream Testimonials

“Quality of service and a commitment to continuous improvement distinguish our organization in the marketplace. Critical initiatives, such as the MetricStream implementation, enhance the organization’s ability to anticipate and respond to the constantly changing environment in which we operate. Enhancing our quality management system with the MetricStream platform has improved cycle times for our clients, as well as reduced regulatory liabilities, risks, and costs for us and our clients.”

"After implementing MetricStream, Danske Bank is expecting to build increased trust with regulators and leadership with a consolidated platform for real time risk visibility, and compliance status and analytics, with end-end accountability."

"The solution enables the bank to report top risk instances, thus informing the management and board about the organization’s exposure to critical risks, while reconciling high level statements with granular control outcomes in each process and country."

“I’ve gotten really good feedback from the business units and teams that are using the system. They like having something that they know is going to work. They like knowing that they’re not going to get 20 different emails. It’s really easy from my standpoint too. When I log onto the system, I can see what projects people are working on, where we’re at, what’s overdue it just makes life easier.”

"In terms of benefits of implementation, we've achieved everything we set out to. We have a single source of the truth. The GRC platform is seen by the CRO as the place where all of the risk and control data and loss event data in Nationwide is mastered. It is the central record, the only record that we use to report to the regulator."

"The MetricStream GRC Solution has helped us automate our entire audit process from planning, implementation, follow-ups and production of reports."

"Embarking on a GRC program was really about delivering value and making sure we are not spending resources unnecessarily. We also wanted to enable the different lines of defense to deliver on their individual accountability."

“We need a regulatory engagement management system that is capable of being used by key people in compliance and quite widely in our counterpart functions like finance, risk, and legal, but also actually in the business – either as an information delivery tool, or as a way to share information back to compliance. We also need to create a central repository of what’s going on with regulators – which we can’t do with our current technology limitations. That really impairs the efficiency of what we do, as well as the organization’s ability to see what’s going on in the whole piece.”

“MetricStream’s solution has helped us reinforce our compliance initiatives as well as restructure our audit programs. The risk transparency and amalgamation of enterprise-wide processes has contributed to our objective of total compliance and has eliminated all flaws in audit and issue management initiatives.”

"Before we had manual duplicated workflows but now it's automated and efficient. Before we had siloed GRC data- compliance has one set of data, risk has one, audit has one, BCP has one. Now it's a single GRC data repository with clear ownership of each data elements and strong data governance. Before risk was seen as the work of the risk function now risk is everyone's business."

"With the MetricStream solution, the bank can effectively aggregate and monitor compliance risks at the enterprise level."

"The standardization and driving through common platform and common reporting was probably the biggest transformation across the organization."

"The {MetricStream} 2020 upgrade gave us a better user experience, more powerful data visualizations, and more reporting capabilities. It strengthened collaboration among executives and risk managers, who were able to shorten cycle time and reduce the costs involved in risk assessments."

“For GRC, we are looking to have a vision of how all these different spare pieces can come together and how we can tell the whole story."

"We look at enterprise GRC, its not you know a technology but it is an enabler that allows us to move ahead."