“Bring the Business along: Technology can be implemented in short period of time but it needs to be accepted by and integrated to the business.”

"We have performed our annual compliance risk assessment in the tool. We have also used our tool this year for annual planning exercise."

"MetricStream is helping us improve the efficiency, tracking, and transparency of our quality management program by consolidating multiple types."

"Technology is an enabler, it helps in establishing consistent practices and standards amongst all our risk disciplines."

“I’ve gotten really good feedback from the business units and teams that are using the system. They like having something that they know is going to work. They like knowing that they’re not going to get 20 different emails. It’s really easy from my standpoint too. When I log onto …

"We were looking for a scalable solution because risk can be looked at from various perspectives - vendor, cyber, regulatory, etc - and the MetricStream platform addressed our requirements. Technology is truly an enabler, and has helped us eliminate errors due to manual processes, identify risks in a timely manner, …

"Second and third line of defense are finally speaking with each other, exchanging information. We have broken the silos that we had grown into. We have extended the program to the local banks and they have received it quite happily."

"The standardization and driving through common platform and common reporting was probably the biggest transformation across the organization."

“We have engaged [on the MetricStream Community] throughout the implementation and found the interactions and materials quite useful. [Through the interactions on the MetricStream Community] we have also made sure that what we are working through, other companies are also working through, and what we are seeing, other companies are …

"Our approvals are consistently done within the system, we have issue management beyond the audit cycle, our quarterly and annual reporting execution time has been reduced significantly. QA efforts have been redirected to higher value work due to workflow and system checks."

"One of the challenges that we face is to understand, communicate, and take action on the many regulatory changes that occur across programs and product lines. The MetricStream GRC tool will help us standardize and streamline processes to manage regulatory change effectively. It will also help ensure that regulatory change …

“By October 2011, we had a complete, consolidated picture of risk across the group. Therefore, during our meetings with organizational executives, we could point out which auditable entity was more risky than others. Providing this kind of feedback was new. It enabled us to add value to the management team, …

"Earlier people used to work with risk, and did not know about it. But now people are more aware that they are working with risk and they focus on the right thing and the main thing."

"The subject of GRC is very new, but all industries are discussing it. GRC will become one of the most important subjects in the next decade."

“MetricStream had provided a comprehensive yet simple to use solution. And simplicity was important as we did not want something overly technical and complicated.”