“Bring the Business along: Technology can be implemented in short period of time but it needs to be accepted by and integrated to the business.”
"The MetricStream M7 platform which we rolled out earlier this year is really going to help us improve efficiency and help us streamline our data model."
"MetricStream provides a holistic view for critical decision making and we believe the solution has greatly strengthened our food safety initiatives while improving our overall goal of seeking operational efficiencies that will secure customer confidence and satisfaction.”
“The greatest successes have been marking the KRIs we have against dashboards and trends, providing information around data, doing analysis of that data, identifying the opportunities for improvements and controls to reduce risk, and making that transparent to senior management and the Board.”
“Governance and risk management is not just about policing the business. It’s about engaging with stakeholders, understanding their challenges, and providing solutions from a risk and controls perspective.”
"When we have our process risk controls and taxonomies and organization all inside MetricStream, when audit goes to audit now, that data will be there. So immediately your auditor will be happier because they don't have to spend 20 30 40 hours building RCM and checking and all that stuff. It's all there. It's all in the common language - the first line built it, second life effectively challenged it. Audit is going to do their QC and it will be a 5 hour job o 10 hour job instead of 30 40 hours."
"Today we have implemented about 6 modules in production. We started off with Case, PDMS, we went with Issue Management enterprise wide. We have about 2000 users."
"After a thorough evaluation of multiple vendors, we selected MetricStream. We were very impressed with the comprehensive capabilities of their solution and the deep domain knowledge about pharmaceutical manufacturing environments within their organization."
“Facing different types of risks on a daily basis is part and parcel of doing business. MetricStream’s centralized and automated approach has helped us gain a comprehensive view into cross-functional risks and understand risk relationships and accountabilities, thereby enabling us to make risk-aware business decisions."
“We need a regulatory engagement management system that is capable of being used by key people in compliance and quite widely in our counterpart functions like finance, risk, and legal, but also actually in the business – either as an information delivery tool, or as a way to share information back to compliance. We also need to create a central repository of what’s going on with regulators – which we can’t do with our current technology limitations. That really impairs the efficiency of what we do, as well as the organization’s ability to see what’s going on in the whole piece.”
“We tested MetricStream, and found that it addressed all our needs, in terms of unifying the audit universe, improving the effectiveness of internal audit function, and streamlining the internal control and governance processes.”
“Today we have a centralized GRC system, shared information, and a common language providing a single version of the truth with all 3,000 users on the system. We’ve finished the initial implementation program and we continue to onboard further use cases and mature the current implementation as we understand it further.”
"We selected the MetricStream solution for its ability to provide powerful workflows and key metrics around the audits function.More importantly, it will help us automate CBO's risk-based audits and providerisk assessment methodologies which,in turn, will enable us to enhance the effectiveness and efficiency of CBO's existing risk-based audit infrastructure. The solution will also help build a comprehensive compliance framework for the Central Bank of Oman by providing the capability to integrate several regulatory requirements and risk management initiatives."
“Its called GRC Journey for a reason. Cultural change and education within the organization take time.”
"MetricStream's platform provides a strategic foundation with specific solutions that enable Fairchild to achieve our near-term quality improvement objectives."