"MetaPack truly is a revolutionary concept. It has grown with our operation and has allowed us to offer a wider product range to our customers as well as visibility of all our orders, thus enhancing our customer service."

"It’s great having a fantastic online experience but you need that fulfillment proposition to back that up. We will follow customers’ leads as shopping habits change."

“Metapack seems to be the go-to library where you can get every service that you need.”

"MetaPack is a great solution, allowing us to continually improve our logistics and provide superior services to our customers. By unifying our systems MetaPack remove complexity as our business grows internationally, whilst focusing local services to customers. Ultimately, this is one of the factors our customers value most."

“We had a great Peak season this year and MetaPack had a key part to play on it. Some of the stats we saw in terms of the stability, the volumes managed through the system, its staggering! And we are delighted to be part of that.”

"We’ve gone from nothing to a nearly fully automated system, and it has proved invaluable. We’re able to offer our customers an efficient, effective and consistently high level of customer service whilst helping to manage growth. The savings in both cost and time speak for themselves."

"Additional delivery options have driven our website sales by 37.9% and increased footfall into stores, 31% of our e-commerce customers now use Click & Collect."

"We’ve realized the potential of our supply chain and we’ve been in a position where we can meet a surge in demand without having to worry about internal limitations."

"Metapack Intelligence has given us a clear oversight into our warehouse and carrier operations. This helps avoid warehouse delays, improve delivery success with carriers and ultimately increase customer satisfaction.”

“Now more than ever, we’re able to provide our customers with a greater choice of different delivery options and services that best suit their needs now and in the future.”

“Shopping in 2004 was a very different experience to now. Customers went to shops, they could feel the product, try the product on, and pay with cash. That’s changed immeasurably since then."

“When customers shop across channels with us they spend more, not just in total but actually on the individual channels. It’s all about the closeness of the relationship that you can establish as a brand with your customer."

"Even the best shopping experience can be totally negated by a bad delivery experience. With the Delivery Manager by MetaPack, our delivery options are significantly better."

"We don’t just seek to gain new customers, but to serve existing customers in better and more integrated ways. Improved delivery options which are more convenient for the customer are a big part of that, and MetaPack is a big part of helping us achieve this."

"MetaPack is a great example of an affordable practical solution to an everyday operating problem."