“Metapack seems to be the go-to library where you can get every service that you need.”

"The simplicity that the MetaPack solution offers has made it all the more feasible to implement innovative and dynamic new delivery solutions as they become available."

“Metapack helped us increase conversion by 23%.”

"It’s great having a fantastic online experience but you need that fulfillment proposition to back that up. We will follow customers’ leads as shopping habits change."

“Strong focus, dedicated teams and a compelling commercial proposition have all served to stimulate and incentivise growth in the use of the Metapack platform.”

"I think that serving the B2C customer with a dynamic delivery option is what the market and the customer demands, and MetaPack can fulfil this need."

"Additional delivery options have driven our website sales by 37.9% and increased footfall into stores, 31% of our e-commerce customers now use Click & Collect."

"I don’t think customers will put up with long lead times – they are expecting an outstanding level of service."

"We’ve realized the potential of our supply chain and we’ve been in a position where we can meet a surge in demand without having to worry about internal limitations."

“Shopping in 2004 was a very different experience to now. Customers went to shops, they could feel the product, try the product on, and pay with cash. That’s changed immeasurably since then."

“When customers shop across channels with us they spend more, not just in total but actually on the individual channels. It’s all about the closeness of the relationship that you can establish as a brand with your customer."

"MetaPack has become a key component in the evolution of the business, allowing full visibility of our parcel movements and giving us the ability to measure courier performance."

"We don’t just seek to gain new customers, but to serve existing customers in better and more integrated ways. Improved delivery options which are more convenient for the customer are a big part of that, and MetaPack is a big part of helping us achieve this."

"MetaPack is a great example of an affordable practical solution to an everyday operating problem."

“Now more than ever, we’re able to provide our customers with a greater choice of different delivery options and services that best suit their needs now and in the future.”