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"If we had to deal with 3rd-party API changes that broke our integrations, the work would quickly become all-consuming. Thankfully, Merge’s Partner Engineers provide a buffer between us and 3rd-party API vendors by performing the maintenance work on our behalf."
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"Merge has saved us thousands of engineering hours by funneling a significant amount of 3rd parties into a single set of APIs for us to consume."
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"Merge's support is great and the support bot is very helpful. We've leveraged a lot of expertise from the Merge team about specific ATS integrations."
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"By continually syncing data in or near real-time and without issues through Merge, our AI agents can consistently make effective recommendations and decisions for each customer."
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“With Merge, managing API integrations shifted from a technical task for engineers to something our customer support could easily handle.”
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"It would take more than 4 full-time engineers to build and maintain 50+ HRIS integrations. Since we can outsource this work to Merge, we’re able to save at least $700k per year."
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"Merge enabled us to get an MVP launched in weeks. If we built these integrations in-house or tried using another unified API solution, it would have taken us months."
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“We plan on adding HRIS integrations through Merge, which will allow us to add employees’ first and last names, start and end dates, annual salaries, and more to our platform’s Headcount tab. We’ll also keep this data regularly in sync so that users can access up-to-date employee data in the …
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"Merge’s integrations have had a huge impact on our customer experience. They’ve enabled us to increase our Net Promoter Score® by 10 points and our customer retention rate by 30%."
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“Field Mapping allows our customers to override our default mapping with how they define ‘cost center’ using Merge’s simple UI. If the customer skips it, then it defaults to how we have mapped ‘cost center’ to Merge's Common Model.”
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"With PivotCX we typically see our customers speak with 58% of candidates with a human-to-human conversation. This can nearly triple their recruiting pipeline."
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"Merge frees up our development team to focus on bringing on new customers rather than building and maintaining integrations. Merge is a fundamental piece of our growth strategy."
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"Merge has truly felt like an extension of our team. Rather than spending the time and money to build and support 25+ HRIS integrations, we seamlessly connect to a single API that handles everything for us. Any time we have a request or issue, they help us quickly - often …
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"A key aspect of our value proposition is helping our customers assemble data from various systems to help them make better compensation decisions. Merge allows us to integrate with dozens of HRIS and ATS providers, cutting down our development time and substantially expanding our market opportunity. With Merge, we can …
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"While integrations are an important part of our strategy, the HRIS, ATS and Accounting space are incredibly fragmented. Investing in integrations without Merge, i.e. by piecemeal, would have been too incremental for our small team. Merge allows us to be ambitious with our integration strategy — without needing to staff …