“The interface is nice, easy to use.”
“Mention helps us analyze the most important social media metrics for our clients -- share of voice and engagement.”
“I understood the tool in two seconds. It’s really easy to understand.”
“You’ve been very present, very reactive, and very friendly, without being a burden.”
“Without Mention, we’d have to develop our own API, which would take us at least six months to implement for one client. We wouldn’t be able to offer a complete service package to our clients if not for Mention.”
“We used our relationship with Mention to build deep reporting [to clients].”
“Adding Mention to our stack of tools sharpened our blade as a “swiss army knife” for our existing and prospective clients. They already knew our industry expertise but Mention added several key abilities related to results tracking and reporting. This set us apart as an agency and better equipped us to serve our clients' international business needs.”
“If I had to use only one additional program, it’d be Mention.”
"Mention helps us stay on top of industry news, find partnership opportunities, and monitor customer feedback online."
"We see if an article has been published in one of our focus countries and if that article is in the top 100 of Alexa. I go to Mention, go country by country, see all the articles, and check the top ones. We compare the Mention influence score with the Alexa rank, and they are usually consistent. So mention is quite useful to drill down on our KPIs."
“We want to showcase our expertise on the networks. But given our distribution model, it's sometimes difficult for me to get my hands on "in situ" photos of our products. Mention is a great help in identifying customers who mention K•LINE on the networks but forget to mention us.”
"When Mention discovered some comments about a brand that we worked with. Our clients could not / didn’t know how to cover their PR, and they were really happy we discovered those mentions."
"We have a very simple method to know if our work has had the desired impact. For each media outlet that covers us, Mention provides the Influence Score. We then calculate the average Influence Score, and if it is above 30%, it means the press release was covered by the right media."
"Digital has become so important for any business. If you're not tracking digital, you're dead in the water."