"We started out using Google Alerts, but found that it wasn't an efficient solution for tracking all online conversations. Beyond Google Alert’s infrequent updates, we found that Mention really monitors and analyzes much more widely than Google Alerts, forums, all sites and social networks. That's why we chose Mention."
“If I ever need support, I just write our Mention account manager directly.”
“It’s something that actually has saved my professional life, which has made it more easy many times.”
“We want to showcase our expertise on the networks. But given our distribution model, it's sometimes difficult for me to get my hands on "in situ" photos of our products. Mention is a great help in identifying customers who mention K•LINE on the networks but forget to mention us.”
"We are a fast-growing, worldwide company that needs to be able to monitor what people say about our brand online, everywhere on the planet. Mention allows us to have a great overview of what these conversations are. Our PR team uses it to track media coverage – we’re running PR in a lot of different countries, so we need an international tool."
"We needed an overview of what's being said about our brand across countries."
“Monitoring is key for startups to grow. It’s important to know what our target customers think, do, and like. We also need to have more information about what our perfect customer needs, what they can’t find elsewhere, and what we can offer them.”
"We really appreciate the Mention team's availability, responsiveness, and the services they offer. The platform is an efficient tool for content curation and it provides us with meaningful and useful data."
“It’s superior to all other offerings that we’ve used in the past.”
"Sometimes Mention catches things before any of the social media sites notify me, which is incredible. I can't spend my entire day monitoring social media. So I really rely on my Mention alerts."
“Mention is a crucial tool for shaping our offerings and pricing. Frankly, I consider it indispensable for running my business.”
“The reality is that Mention just makes my life easier."
“[Mention] allows us to have a strategic vision of the market. We monitor our competitors in order to follow what they publish and what’s being said about them.”
"We wanted one dashboard where we could receive alerts on all of our major competitors from all sources—news publications, blogs, videos, forums, and social media. The real-time updates enable us to alert our sales and product teams of any product releases and any other relevant information on our competitors as the news breaks."
"The ability to listen to social media is important, but even more important is being able to drill down, and mark certain sources as unimportant."