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Born Digital is digitalizing overall customer care, experience, and interaction by covering all channels using AI. They created virtual assistants, which they first learned to speak in local languages and gradually added other global languages as well. Their product covers all channels such as calls, email, and chat. In addition, it creates analytical dashboards for all customer interactions which helps to improve the customer experience - ALL-IN-ONE PLATFORM.
DigitalGenius brings practical applications of deep learning and artificial intelligence into customer service operations of leading companies. Its Human+AI Customer Service Platform combines the best of human and machine intelligence enabling companies to deliver on increasing customer expectations. At its core are deep-learning algorithms, which are trained on historical customer service transcripts and integrated directly into the contact center’s existing software.
Inkeep helps with every step of support: AI assistant for users, a copilot for your support team, and reports on content gaps. Turn your content into an AI chatbot for your users and copilot for your support team. Compatible with any support or documentation platform. Getting started is as easy as providing a link to your site.
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