"Using the system has helped us secure more than 70% of our clients for a return visit, a full year in advance. This return business is a critical source of revenue and a clear indication that our client management efforts are really paying off."
"As a not-for-profit organization operating in the tightly-regulated legal services field, both client relationships and the ongoing relationships we have with our donors are absolutely vital. Maximizer Enterprise solves so many of the problems we have in raising funds and keeping track of our legal clients that we literally couldn't attain our vision for stakeholder service without the system."
"The team was hesitant to accept a new tool because they knew their workflow would possibly change. With Maximizer's flexibility, their workflow changed minimally, and the team adapted easily."
"Turnover is an expensive part of doing business. Having Maximizer Enterprise allows new sales reps to become more productive in much less time. It also allows structured training that can be repackaged and delivered to new offices or new team members. It also makes our sales team more accountable for how they spend their time."
"Kenilworth is about more than just ink on paper. We're a technology company determined to produce high quality publications and maintain profitable, long-term customer relationships using the technology that's available to us as cost-effectively and intelligently as possible. And, we've found a perfect match in Maximizer Enterprise."
"Maximizer has significantly increased the volume of my business, not only in terms of referrals, but also repeat business. I now see more of my past clients coming back to me because they really appreciated the personalized service I was able to provide. The ability to recall even the smallest of details about my clients, such as their pet's name, goes so far in this business."
"In a fast paced sales environment, ease of maintaining client data is crucial and Maximizer CRM fits the bill perfectly. I have used it constantly for 15 years to build my business. Without it, I may as well drive a bus."
"Using Maximizer Enterprise we plan to change the way we do business by improving the efficiency of workflows and customer service business processes."
"When I can take a brand-new employee with no software experience and have them interacting effectively with clients and generating new business in less than five days, I know that the software is paying for itself and then some. We quite literally couldn't run our services without Maximizer Enterprise."
"With Maximizer CRM, we now have a centralized database of all of our project bids, drawings and purchase orders plus our management team can easily forecast man power trending and monitor our satellite offices by utilizing Maximizer’s dashboards."
"With Maximizer CRM, at any given time our managers can just click a button to see the key metrics they need, as opposed to someone manu- ally creating graphs and charts that could take days."
"When you deploy CRM in a company, there's one group of users who are the most difficult to get into a culture change - the sales force. The easier you make it for them to integrate the CRM system into their way of working, the more effective the CRM system becomes for everyone. In a nutshell, that's what MaxMobile for BlackBerry does."
"I use Maximizer as the dashboard for virtually all of my business development activities. I use it for all my email correspondence, drafting letters based on templates, logging details of phone calls and interactions with travelers while on the road using my Palm. I even use Maximizer at home to keep tabs on friends and business associates. Based on the very reasonable cost of Maximizer, the return I’ve achieved on my investment is very very impressive."
"Once you've experienced the real-time and mobile capabilities, you can’t go back. If a customer calls with a service issue, a case is immediately opened and appropriate personnel are automatically made aware of it. Inside sales can participate in customer service cases by initiating, adding or contributing to them. Field sales can respond immediately with their smart phones. When we saw these capabilities in Maximizer CRM 12, we jumped on it."
"Since deploying Maximizer Enterprise for our order desks and sales centers, customer relationships and corporate communications have improved significantly. Our customers enjoy a more personal service and we gain their loyalty. This translates to long-term success."