"Using the system has helped us secure more than 70% of our clients for a return visit, a full year in advance. This return business is a critical source of revenue and a clear indication that our client management efforts are really paying off."
"As a not-for-profit organization operating in the tightly-regulated legal services field, both client relationships and the ongoing relationships we have with our donors are absolutely vital. Maximizer Enterprise solves so many of the problems we have in raising funds and keeping track of our legal clients that we literally couldn't attain our vision for stakeholder service without the system."
"The team was hesitant to accept a new tool because they knew their workflow would possibly change. With Maximizer's flexibility, their workflow changed minimally, and the team adapted easily."
"Sharing important customer data in real-time across all personnel gives us much greater business and customer intelligence. Plus, being able to export reports to Excel helps with planning and business insights."
"The Team has been very happy using Maximizer for our support services. We are building quite a number of processes around it using the API to leverage the Maximizer data for our support Team."
"Maximizer is a good application right out of the box, but what really impressed us was the level of customization we were able to do with the tool to make it ideal for our rather unique business and sales model. The intuitive design and customization has garnered much praise from our sales force, in fact they regularly tell us it’s the most user friendly CRM they’ve ever used."
"In fact, I believe that since implementing Maximizer CRM, our efficiency has more than doubled. It’s definitely made a differ- ence to our bottom line."
“Monitoring and evaluating the business of the company has never been easier. Since I have used Maximizer, it was nothing but a matter of a few clicks.”
"Maximizer helps our organization centralize and track all communication, information, and activity on the students who use our website and our services. There’s a real benefit to a tool that captures many different components of how users interact with the website and communicate with our Virtual Help Desk Assistants. I like how the different storage and tracking functions work together to create a full picture of our user’s experience. Maximizer makes it much easier to manage, find and use all of the information we need to assist our students."
“What we find is that the Maximizer reporting is actually quite nice and it’s very easy, very structured, and I can drill down to specific reps and see what they’re doing with it. It’s really a one-stop shop for us to have a look at where we are as far as our sales cycles are concerned.”
"Maximizer CRM constantly proves its worth by enabling us to provide consistent customer follow ups like clockwork. This has resulted in a higher than usual closure rate of an average of 29% for the past 15 years."
"We managed to effectively and productively implement an up and running CRM solution that fits Ecoratio’s needs like a glove."
"It gives me quick access to the information I need and helps me track where I am with customers and actions. I use the dash- board as a personal productivity tool, helping me prioritise and plan my day."
"Maximizer CRM is indispensable to our operations. We couldn’t do without it."
“Maximizer does not have the limitations I know other software packages have. The program is also very flexible because you can add and change parts.”