"Using the system has helped us secure more than 70% of our clients for a return visit, a full year in advance. This return business is a critical source of revenue and a clear indication that our client management efforts are really paying off."
"As a not-for-profit organization operating in the tightly-regulated legal services field, both client relationships and the ongoing relationships we have with our donors are absolutely vital. Maximizer Enterprise solves so many of the problems we have in raising funds and keeping track of our legal clients that we literally couldn't attain our vision for stakeholder service without the system."
"The team was hesitant to accept a new tool because they knew their workflow would possibly change. With Maximizer's flexibility, their workflow changed minimally, and the team adapted easily."
"Nothing else could match Maximizer's functionality to our needs, and we found it to be the most cost effective solution, making it ideal for a non-profit."
"Working with the world's top pharmaceutical companies and medical device manufacturers in the management of drug and device trials, there are two criteria we have for our software: tremendous flexibility to match the ceaseless changes in our business and proven, unrivaled reliability and performance. Maximizer is far and away the industry’s most flexible small business CRM product and in more than 10 years using the system, it hasn’t let us down. From securing new contracts, to logging patient information for regulatory compliance, Maximizer has demonstrated value far in excess of the cost of the system."
"Maximizer Mobile CRM gives the executive team a tremendous strategic advantage in having near real-time customer information flowing in from the field, which ultimately allows SIGVARIS to remain a proactive customer service organization."
"I wanted to make sure each user understood the benefits of integrating all of our sales, marketing, and customer service and support information into the Maximizer Enterprise database. Our sales team loves it because they now have so much more information about customers right at their fingertips, allowing them to interact on a much more personal level, which is the way we used to do things when the organization was smaller."
"Maximizer CRM has helped us optimally map our sales process from lead capture to opportunity level for the most targeted follow-up activities that consistently bring in sale after sale."
"We track every interaction with our clients and prospects through Maximizer. Without having a system like Maximizer to assist us, we would have no way to make sure things didn’t fall through the cracks. It allows us to give better quality attention to clients and to streamline our customer service processes."
"The payoff with Maximizer has been tremendous, we are benefiting from the solution across our entire business."
"Since implementing Maximizer, we have hired more sales reps and since they are able to make more phone calls in a day and respond to requests faster, sales have increased by 15%. Now that our time is utilized more efficiently and not wasted searching for customer account information and responding to requests, productivity in the office has increased by as much as 30%."
"Now our sales and service operations are integrated within Maximizer Enterprise. The system provides reliable synchronization of information to our reps and it’s easy for them to see the significant contribution Maximizer Enterprise is making to our business."
"In our business, you need detailed information for your most recent customers at your fingertips. With Maximizer Mobile CRM our sales team remains up to date and knowledgeable about customers, their needs, their inventory and our own inventory. We can send out specification sheets and quotations right from our BlackBerry smartphones."
"With every moment of customer interaction time critical to our livelihood, Maximizer Mobile CRM helps us hone in on opportunities by filling in the gaps between scheduled sales calls and visits. Our number of sales touch points have increased substantially."
"If we didn’t have Maximizer, we would not have company-wide insight into our projects. That is the key to our business, so to us, it is mission critical."