"Our ITIL® service improvement programme underpinned with MSM saves us £500,000 a year!"
"We have a responsibility to demonstrate to the business, customers and stakeholders that we are a world class service team and how we measure up against a recognised worldwide standard."
Giva Service Management Suite delivers an intuitive, easy-to-use design that can be deployed in just days and requires only one hour of training. Giva's robust, fast and painless reporting analytics KPIs quickly measure team productivity, responsiveness and customer satisfaction, resulting in faster and higher quality decision-making. Customization and configuration are all point and click with no programming or consultants required to deliver a substantially lower total cost of ownership.
Pomeroy provides high quality IT infrastructure services from its locations throughout North America, Latin America, Europe and Asia. Pomeroy’s portfolio of infrastructure managed services includes Workplace Services, Network Services, Data Center Services, and Cloud Services along with staffing services and the full range of procurement and logistics services.
Symphony Summit is a portfolio company of SymphonyAI. SymphonyAI is a group of companies that provide leading AI-centric solutions for transforming the business enterprise by driving revenue growth and operational excellence, for the retail, CPG, healthcare and industrial verticals, and for finance, IT and other key enterprise horizontal functions. Founded by Dr. Romesh Wadhwani, SymphonyAI is one of the fastest growing companies in the business-to-business AI solutions sector with a plan for $400 million in revenue in 2019 and 1,500 employees.